韧性训练对医院护理人员工作倦怠的影响

Nafiseh Safavi, M. Kamrani, N. Asgharipour
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引用次数: 0

摘要

背景:工作倦怠是员工生产力最重要的决定因素之一。影响员工职能和职业倦怠的因素很多。目的:基于对医疗服务提供者的现有研究,弹性和倦怠与员工生产力直接相关。本研究旨在探讨弹性训练对医院员工工作倦怠的影响。方法:将46名医院工作人员分为病例组和对照组(每组23人),分别进行干预前后研究。各组均完成基于Connor-Davidson弹性量表(CD-RISC)和Maslach职业倦怠问卷(MBQ)的心理弹性和职业倦怠预测试。案例组接受了六次一小时的培训。在这些课程中,提供了一些适应力和应对技能。在课程结束时,两组参与者都完成了弹性和倦怠问卷。一个月后,工作人员再次填写这些问卷,并将干预前后的问卷结果进行比较。采用SPSS version 19软件对数据进行描述性统计和Mann-Whitney和Kruskal-Wallis检验。结果:病例组和对照组的平均年龄分别为38.47岁和36岁,人口统计学特征在两组间无显著差异。病例组干预后倦怠量表总分下降,对照组干预后倦怠量表总分上升。此外,干预后,干预组总倦怠量表平均得分显著低于对照组。病例组的所有量表在干预后均显著降低,而对照组的所有量表均升高。这种增加在控制组的情绪耗竭分量表中是显著的。在病例组中,只有干预后的情绪耗竭显著减少。个案组的弹性评分在干预后一个月显著增加。结论:弹性训练为6次1小时的培训,可显著改善工作倦怠,卫生官员可以使用这种培训方法来改善员工的健康和功能。
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Effect of Resilience Training on Job Burnout of Hospital Nursing Staff
Background: Job burnout is among the most important determinants of employee productivity. Numerous factors affect the function of employees and burnout. Objectives: Based on the available studies on healthcare providers, resilience and burnout are directly related to employee productivity. This study aimed to investigate the effect of resilience training on job burnout in hospital staff. Methods: Forty-six hospital staff were divided into case and control groups (23 in each group) and enrolled in the present pre-and post-intervention study. Each group completed the pre-test to assess resilience and burnout based on the Connor-Davidson Resilience Scale (CD-RISC) and Maslach Burnout Questionnaire (MBQ). The case group received six one-hour training sessions. During these sessions, some resilience and coping skills were provided. At the end of the sessions, the participants in both groups completed the resilience and burnout questionnaires. After one month, the staff filled in these questionnaires again, and the results of the questionnaires were compared before and after the intervention. The data were analyzed using descriptive statistics and Mann-Whitney and Kruskal-Wallis tests using SPSS version 19 software. Results: The mean age of study participants was 38.47 and 36 years in the case and control groups, respectively, and demographic features were not significantly different between the study groups. The total score of the burnout scale decreased after the intervention in the case group and increased in the control group. In addition, after the intervention, the mean score of the total burnout scale was significantly lower in the intervention group than in the control group. All subscales in the case group significantly decreased after the intervention, while all subscales increased in the control group. This increase was significant in the emotional exhaustion subscale in the control group. Only emotional exhaustion after the intervention was significantly reduced in the case group. The resilience score in the case group increased significantly one month after the intervention. Conclusions: Resilience training as 6 one-hour training sessions significantly improved job burnout, and health officials can use this training method to improve the health and function of employees.
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来源期刊
CiteScore
1.20
自引率
10.00%
发文量
70
期刊介绍: The Iranian Journal of Psychiatry and Behavioral Sciences (IJPBS) is an international quarterly peer-reviewed journal which is aimed at promoting communication among researchers worldwide and welcomes contributions from authors in all areas of psychiatry, psychology, and behavioral sciences. The journal publishes original contributions that have not previously been submitted for publication elsewhere. Manuscripts are received with the understanding that they are submitted solely to the IJPBS. Upon submission, they become the property of the Publisher and that the data in the manuscript have been reviewed by all authors, who agree to the analysis of the data and the conclusions reached in the manuscript. The Publisher reserves copyright and renewal on all published material and such material may not be reproduced without the written permission of the Publisher. Statements in articles are the responsibility of the authors.
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