社会资本作为成功的买方-供应商绩效管理的推动者

IF 6.8 2区 管理学 Q1 MANAGEMENT Journal of Purchasing and Supply Management Pub Date : 2023-03-01 DOI:10.1016/j.pursup.2022.100804
Aki Jääskeläinen, Tuomas Korhonen, Sepehr Amiri
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引用次数: 2

摘要

供应链中的绩效管理是一个日益重要、发展迅速但具有挑战性的领域。它可能受益于足够水平的社会资本,例如买家和供应商之间的频繁互动。然而,社会资本作为绩效管理的促进者尚未得到研究。为了弥补这一知识差距,我们研究了供应商感知的买方-供应商绩效管理和社会关系特征。我们采用PLS-SEM和PLS-MGA对482家供应商的调查数据进行了实证分析。研究结果详细阐述了认知资本、关系资本和结构资本在供需关系中的绩效管理活动中的作用。此外,研究结果表明,供应商的积极感知,以首选客户身份的形式,可以通过绩效管理活动来促进。研究结果表明,关键和非关键供应商群体在绩效管理活动中的结构资本和关系资本作用存在差异。我们得出的结论是,在买方-供应商关系中成功的绩效管理需要的不仅仅是一个信息共享系统。成熟地使用绩效衡量也是至关重要的,认知资本在这方面尤其有益。
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Social capital as a facilitator of successful buyer-supplier performance management

Performance management in supply chains is an increasingly important, rapidly developing but challenging area. It may benefit from sufficient levels of social capital, such as frequent interactions between buyers and suppliers. However, social capital has not yet been studied as a facilitator of performance management. To bridge this knowledge gap, we examine buyer-supplier performance management and social relationship characteristics as perceived by suppliers. We analyze empirical data gathered through a survey of 482 suppliers by employing PLS-SEM and PLS-MGA. The findings elaborate on the role of cognitive, relational, and structural capital in performance management activities within a buyer-supplier relationship. Moreover, the results demonstrate how a supplier's positive perception, in the form of preferred customer status, can be facilitated through performance management activities. The findings reveal that there is a difference in the role of structural and relational capital between key and non-key supplier groups in performance management activities. We conclude that successful performance management in buyer-supplier relationships requires more than simply a system for sharing information. The mature use of performance measurement is also essential, with cognitive capital being especially beneficial in this endeavor.

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来源期刊
CiteScore
10.30
自引率
18.00%
发文量
31
审稿时长
70 days
期刊介绍: The mission of the Journal of Purchasing & Supply Management is to publish original, high-quality research within the field of purchasing and supply management (PSM). Articles should have a significant impact on PSM theory and practice. The Journal ensures that high quality research is collected and disseminated widely to both academics and practitioners, and provides a forum for debate. It covers all subjects relating to the purchase and supply of goods and services in industry, commerce, local, national, and regional government, health and transportation.
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