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Revisiting the interplay of trust and contracts: The roles of technological turbulence and dependence disadvantage 重新审视信任与契约的相互作用:技术动荡和依赖劣势的作用
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-01 DOI: 10.1016/j.pursup.2024.100895
Kedi Wang , Baofeng Huo , Min Tian , Andy C.L. Yeung
Drawing on information processing theory, this study revisits the interplay between trust and contracts by comprehensively examining the impact of the interaction of different types of trust (i.e., ability trust and goodwill trust) and contracts (i.e., control contract and coordination contract) under different uncertainties (i.e., technology turbulence and dependence disadvantage) on supplier opportunism. We build a moderated moderation model to test the proposed hypotheses using a combined dataset of a survey of 200 Chinese manufacturers and secondary data. The results show that coordination contract weakens the effectiveness of ability trust but strengthens the effectiveness of goodwill trust. When firms face a high level of technological turbulence, both types of contracts weaken the effectiveness of ability trust in curbing opportunism, while under a high level of dependence disadvantage, contracts weaken ability trust but reinforce goodwill trust in curbing opportunism. Our results are found to be robust after being verified by a variety of statistical specifications and estimations. The results provide nuanced insights for both the literature and practice.
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引用次数: 0
A view from the eye of the storm: An analytic autoethnographic account of ventilator procurement during COVID-19 first wave 从风暴眼看世界:COVID-19 第一波期间呼吸机采购的自述分析
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-01 DOI: 10.1016/j.pursup.2024.100940
Ger Flynn, Tadhg Nagle, Ciara Fitzgerald
An unprecedented spike in the demand for ventilators during the first wave of the COVID-19 caused significant disruption to the global supply and demand chain of medical devices. The characteristics of the disruption forced the Irish national health service to deviate from an established purchasing process as it pursued its objective of securing the delivery of ventilators for its ICUs. Utilising analytical autoethnography, this study presents a narrative account of the lead author's experiences (as a clinical procurement director) during the first wave of the COVID-19 crisis, with the objective of analysing the improvised resilient response of the medical device procurement function of the national health service. Incorporating process analysis to shape the narrative, four process deviations are identified and analysed using organisational mindfulness. The study provides a rich insight for practitioners and researchers into the realities of crisis response, with specific contributions to the field of resilience implementation through organisational mindfulness.
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引用次数: 0
Humanizing supply chains: Turning the spotlight towards remediation in modern slavery scholarship
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-01 DOI: 10.1016/j.pursup.2024.100991
Andrew P. Kach , Vikram Bhakoo , Fiona McGaughey , Martijn Boersma , Justine Nolan , Shelley Marshall Lichtman
As modern slavery and human rights due diligence legislation continues to evolve, businesses are under increased scrutiny to monitor their (global) supply chains. However, research surrounding modern slavery has identified that UK and Australian disclosure-based legislation is ineffective at driving substantive change. Regardless, as governments and policy makers strive toward due diligence, it is imperative that organizations uncover modern slavery incidents in their extended supply chains. After discovery of a violation, remediation is necessary; yet, how businesses handle incidents of modern slavery, particularly throughout their supply chains, is a nascent and prickly issue. We contribute to the conversation within the supply chain modern slavery domain by developing a fertile landscape for future research endeavors connected to modern slavery remediation policy. In doing so, we suggest bold collaboration ideas that PSM scholars can pursue with other disciplines. We hope that this essay will stimulate cross disciplinary scholarship but more importantly facilitate developing meaningful and sustainable solutions for victims/survivors of modern slavery.
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引用次数: 0
The role of blockchain technology in supply chain relationships: Balancing efficiency and relational dynamics
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-01 DOI: 10.1016/j.pursup.2024.100967
Raffaele Silvestri , Elisa Carloni , Domenico Morrone , Savino Santovito
The increasing adoption of blockchain technology (BCT) is transforming operations and relational dynamics within agri-food supply chains. Despite a growing number of studies, the impact of BCT on supply chain relationships remains underexplored. This research identifies the salient elements of the link between BCT and relationships. It explores these empirically to understand the impact of BCT adoption and implementation on supply chain relationships in the agri-food industry, relying on social exchange theory and focusing on trust, formal information flow mechanisms, and quality of information flows and communication.
This study undertakes a multiple qualitative case study analysis of seven Italian companies involved in the agri-food industry operating in the wine, beer, and dairy sectors who are considered pioneers of BCT adoption. The results indicate a positive impact of BCT on the automation of supply chain contracts and operational efficiency, on one hand, and the increased quality of relationships, on the other. Supply chain coordination is required for BCT to be effective. In highly concentrated sectors, the contractual power exerted by big players is a vital factor, while in more fragmented and dispersed industries the role of persuasion, relationships, and supply chain contracts are key.
Three key insights emerge and are discussed. These concern: (i) the rethinking of the role of trust in supply chain relationships impacted by the adoption of BCT; (ii) the enhancement of information-sharing and flow mechanisms in supply chain relationships through the adoption of BCT; and (iii) the optimization of information flow quality and communication dynamics through the adoption of BCT.
This study contributes to the existing literature by providing novel empirical evidence regarding the impact of BCT on relationships. It further contributes to the existing literature by analyzing the impact of blockchain applications on the upstream and downstream levels of the supply chain from a management perspective and by identifying the beneficial exchanges, norms, and principles that shape interactions when BCT is implemented.
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引用次数: 0
Establishing buyer-supplier self-organization through LSP brokered learning and information technologies: The effects on relational performance in logistic service triads 通过 LSP 中介学习和信息技术建立买方-供应商自组织:对物流服务三方关系绩效的影响
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-01 DOI: 10.1016/j.pursup.2024.100956
Artur Swierczek
Logistics service providers (LSPs) can have a profound impact on other companies operating in supply chains. To investigate the role of LSP, we propose and develop the concept of brokered LSP learning (i.e., supply chain learning run by the LSP) as exploitation and exploration practices imposed by the single actor to run organizational learning among supply chain actors. The research examines how supply chain learning run by the LSP affects self-organization of the buyer-supplier dyad and triadic relational performance. Our results provide insight into whether LSP-brokered learning alone is sufficient to improve triadic relational performance. The study shows that LSP-brokered learning, supported by decentralized technologies, has a positive effect on buyer-supplier self-organization. As a resulting effect, the study also operationalizes triadic relational performance composed of the joint impact of relational performances produced by three dyads in the logistics service triads, which can be improved by buyer-supplier self-organization.
物流服务供应商(LSP)可以对供应链上的其他公司产生深远影响。为了研究物流服务供应商的作用,我们提出并发展了物流服务供应商中介学习(即由物流服务供应商管理的供应链学习)的概念,即由单一行为者在供应链行为者之间管理组织学习的开发和探索实践。本研究探讨了由 LSP 运营的供应链学习如何影响买方-供应商二元组的自组织以及三元组的关系绩效。我们的研究结果使我们深入了解了由 LSP 主导的学习是否足以改善三方关系绩效。研究表明,在分散技术的支持下,以 LSP 为中介的学习对买方-供应商自组织有积极影响。作为由此产生的效应,研究还对三方关系绩效进行了操作化,三方关系绩效由物流服务三方中三个二元组产生的关系绩效的共同影响组成,买方-供应商自组织可以改善三方关系绩效。
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引用次数: 0
“Love thy neighbor, but don’t pull down your hedge”: The influence of interdependence with major customers on supplier productivity
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-01-01 DOI: 10.1016/j.pursup.2024.100969
Ta-Wei Kao , Hung-Chung Su , Young K. Ro , Wayne Fu
This research examines how mutual and relative dependence on major customers impact supplier productivity. We investigate two research questions: (1) Does the extent of mutual dependence between a supplier and its major customer base exhibit a non-linear impact on supplier productivity? (2) How does the combined influence of the supplier’s relative dependence and mutual dependence on major customers affect supplier productivity? Using major customer relationship data from Compustat segment files, we construct a longitudinal dataset in the manufacturing industry for the period 1998–2017. We estimate supplier productivity accounting for selection bias and employ the fixed effect regression approach to examine the effects of mutual dependence and relative dependence on supplier productivity. Moreover, we address potential endogeneity in the model with the control function approach. Our results indicate an inverted curvilinear relationship between a supplier’s mutual dependence on its major customers and its productivity: While increased mutual dependence initially enhances productivity, the marginal returns diminish. Interestingly, the curvilinear effect becomes more prominent when the supplier’s relative dependence increases. Our study’s findings offer three best-practice strategies including (1) spread and anchor risk, (2) reduce relative dependence, and (3) deepen customer understanding, all of which help suppliers manage the interdependence in major customer relationships.
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引用次数: 0
Improving supplier diversity and inclusion in supply chains 改善供应链中的供应商多样性和包容性
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-13 DOI: 10.1016/j.pursup.2024.100973
Ying Yang, Frank Wiengarten, Jas Kalra
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引用次数: 0
From checking the box to driving impact – Perspectives on how to develop a supplier diversity program that is less narrowly scoped and more wholeheartedly adopted 从 "打勾 "到 "推动影响"--关于如何制定范围更窄、更全面的供应商多元化计划的观点
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-08-23 DOI: 10.1016/j.pursup.2024.100957
Remko van Hoek , Antoine Bagot , Shannon Sexton
Supplier diversity programs are a concrete way for companies to act out Environment, Social and Governance (ESG) commitments and strategies. Literature however suggests that commitment to supplier diversity programs from buyers, suppliers and stakeholders in the business can be less than wholehearted. The scoping of supplier diversity programs can also be narrow and somewhat binary, only partially reflecting the multi-faceted nature of diversity. This paper contributes to this special issue a study of three supplier diversity programs and shares perspectives of supplier diversity leaders in the case companies studied. We find opportunities for companies to move from a focus on D&I compliance, towards a focus on competitive advantage and ESG impact. We suggest approaches for scoping and designing supplier diversity programs that more closely mirror the complexity of diversity and suggest expanded buying criteria. Finally, we contribute future research pathways and managerial suggestions.
供应商多元化计划是公司履行环境、社会和治理(ESG)承诺和战略的一种具体方式。然而,有文献表明,买方、供应商和企业利益相关者对供应商多元化计划的承诺可能并非全心全意。供应商多元化计划的范围也可能比较狭窄,而且有些二元化,只能部分反映多元化的多面性。本文为本特刊贡献了对三项供应商多元化计划的研究,并分享了所研究案例公司中供应商多元化领导者的观点。我们发现公司有机会从关注 D&I 合规性转向关注竞争优势和 ESG 影响。我们提出了供应商多元化计划的范围界定和设计方法,这些方法更贴近多元化的复杂性,并建议扩大采购标准。最后,我们提出了未来的研究方向和管理建议。
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引用次数: 0
The circular business models of third-party loop operators: An activity-based view on performing activities internally or externally 第三方环路运营商的循环商业模式:基于活动的内部或外部活动视角
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-08-06 DOI: 10.1016/j.pursup.2024.100955
Ernst Johannes Prosman, Nizar Abdelkafi, Verónica León-Bravo
Third-party loop operators play an important role in the circular economy (CE) by closing the resource loops for other firms. These third-party loop operators face a key business model decision: whether to perform CE activities in-house or externally. We adopt the activity-based view (ABV) as a theoretical lens to divide the CE into five activities: collection, sorting, pre-processing, transformation, and integration. By analysing 79 third-party loop operators using Qualitative Comparative Analysis (QCA), we found that these activities are performed in two bundles. When third-party loop operators perform the collection activity in-house, they are likely to perform the sorting activity in-house as well. The remaining activities (pre-processing, transformation, and integration) are also performed together, either in-house or externally. Furthermore, we identify some boundary conditions that affect why these activity bundles are performed in-house or externally. When supply concentration is high, third-party loop operators tend to perform collection and sorting in-house because access to highly concentrated sources can result in a competitive advantage. When the uncertainty about waste condition is low, third-party loop operators can develop efficient pre-processing, transformation, and integration activities in-house. Activity gaps emerge when no actor in the market can carry out the activity. In this case, third-party loop operators fill the gap by carrying out the activity internally.
第三方环路运营商在循环经济(CE)中发挥着重要作用,为其他企业关闭资源环路。这些第三方循环运营商面临着一个关键的商业模式决策:是在内部还是从外部开展循环经济活动。我们采用基于活动的观点(ABV)作为理论视角,将循环经济分为五项活动:收集、分类、预处理、转化和整合。通过使用定性比较分析法(QCA)对 79 个第三方循环运营商进行分析,我们发现这些活动是以两种捆绑方式进行的。当第三方循环运营商在内部进行收集活动时,他们很可能也在内部进行分类活动。其余的活动(预处理、转换和整合)也是一起进行的,可以是内部的,也可以是外部的。此外,我们还发现了一些边界条件,这些边界条件会影响这些活动捆绑在内部或外部进行的原因。当供应高度集中时,第三方环路运营商倾向于在内部进行收集和分拣,因为获得高度集中的来源会带来竞争优势。当废物状况的不确定性较低时,第三方循环运营商可以在内部开展高效的预处理、转化和整合活动。当市场上没有任何行为者能够开展相关活动时,就会出现活动缺口。在这种情况下,第三方循环运营商通过在内部开展活动来填补空白。
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引用次数: 0
Base of the chain (BoC) sourcing challenges: The role of institutional voids and social agency problems 产业链基地(BoC)的采购挑战:制度空白和社会代理问题的作用
IF 6.8 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-07-18 DOI: 10.1016/j.pursup.2024.100953
Maryam Zomorrodi , Sajad Fayezi , Lydia Bals
Due to various factors, including the institutional context of suppliers, the successful implementation of sustainability initiatives remains a persistent challenge for purchasing and supply management (PSM) professionals. Sourcing from the Base of the Chain (BoC) requires buyers to be cognizant of and assess challenges inherent in engaging with the Bottom of the Pyramid (BoP) institutional context. Designing governance structures that facilitate the simultaneous pursuit of economic and social goals demands a thorough understanding of these challenges and their contextual antecedents. The literature has addressed institutional voids and incompatibilities between buyer-BoC supplier institutional contexts as critical factors informing interventions aimed at overcoming sourcing challenges. Drawing upon social agency theory, our study advances these debates. We argue that the broader institutional and social context serves as the contextual antecedents to principal-agent (P-A) relationships established between buyers and their BoC suppliers. This perspective provides a more enriched explanation for the antecedents of BoC sourcing challenges. We draw on a multiple case study incorporating 31 interviews and archival data of five BoC sourcing programs within the Australian agribusiness sector. Our findings shed light on how BoC institutional voids cause BoC sourcing challenges across supplier and product domains by inducing hidden information, hidden action, and hidden logic as social agency problems. Hidden logic, a new type of social agency problem identified in our study, refers to the agents' socially constructed sets of assumptions, values, beliefs, and traditions that are invisible to the principals. Consequently, we present insights into why governance structures addressing BoC sourcing challenges may vary across institutional contexts, providing practical guidance for buyers in developed economies concerning the subsequent design and execution of effective BoC sourcing strategies.
由于各种因素(包括供应商的制度背景),成功实施可持续发展计划仍然是采购与供应管理(PSM)专业人员面临的一项长期挑战。从产业链底层(BoC)采购,要求买方认识到并评估与金字塔底层(BoP)机构环境打交道所固有的挑战。要设计有利于同时实现经济和社会目标的管理结构,就必须透彻了解这些挑战及其背景。文献将买方-金字塔底层供应商制度背景之间的制度空白和不相容作为关键因素,为旨在克服采购挑战的干预措施提供信息。我们的研究借鉴了社会代理理论,推动了这些辩论。我们认为,更广泛的制度和社会背景是买方与其商业机会供应商之间建立委托代理(P-A)关系的先决条件。这一视角为商业机会采购挑战的前因提供了更丰富的解释。我们通过对澳大利亚农业综合企业部门的五个商业机会采购项目的 31 次访谈和档案数据进行多案例研究。我们的研究结果揭示了博采制度空白是如何通过诱发隐藏信息、隐藏行动和隐藏逻辑等社会代理问题,在供应商和产品领域造成博采采购挑战的。隐性逻辑是我们研究中发现的一种新型社会代理问题,指的是代理人的社会建构假设、价值观、信仰和传统,这些都是委托人看不到的。因此,我们深入探讨了为什么应对商业机会采购挑战的治理结构在不同的制度背景下可能会有所不同,从而为发达经济体的买方在随后设计和执行有效的商业机会采购战略方面提供了实用指导。
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Journal of Purchasing and Supply Management
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