An Examination of Probation Officer Tasks by Officer-Caseload Type

Prior research regarding probation officer roles and tasks has included statutory analyses, time studies, and computation of daily tasks in relation to risk level of offenders. However, there is limited research investigating specific proportions of probation officer tasks by officer caseload type. The current study builds on existing literature by providing an initial investigation into the daily tasks of adult probation officers of a medium-sized, tri-county probation department in a Southwestern state. For all officers, only 26% of tasks involved face-to-face contact with probationers. While regular caseload officers had the largest caseloads, specialized officers were more likely to supervise high-risk individuals. Court officers had the lowest proportion of face-to-face contact with probationers among the three groups. There were some significant differences in tasks observed between specialized and court officers and no statistically significant differences between regular officers and specialized officers. Recommendations for changes in probation practice are provided.