Leadership Communication and Knowledge Integration across the Artistic, Technical and Administration Area in Theaters

Abstract This study analyzes self–other agreement in leadership communication and its relation to knowledge integration across the artistic, technical and administration areas in theaters. Results of a cross-sectional survey among 177 managers and 249 employees of German theaters reveal that managers consider themselves attentive to all areas, but particularly sensitive to their own area. In contrast, employees assess leadership communication quality rather mixed and especially communication of managers from the artistic area as mediocre. Furthermore, results of a polynomial regression with surface analysis indicate that managers can reduce knowledge integration problems across the areas when being sensitive to employees in areas other than their own.