皮格马利翁走向国际:非西方多元文化外派背景下的自我实现预言

IF 1.6 Q3 MANAGEMENT Team Performance Management Pub Date : 2017-08-15 DOI:10.1108/TPM-08-2016-0037
A. A. Bachkirov
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引用次数: 2

摘要

目的本文提出了在阿拉伯湾(阿曼苏丹国)的多元文化侨民背景下自我实现的预言的经验帐户。本文的目的是探讨文化多样性影响的管理期望与工作组绩效之间的联系。设计/方法/方法本探索性研究采用基于半结构化访谈收集的数据的定性解释方法。参与者是负责多元文化外籍工作小组的阿曼经理。管理者对多元文化对工作组动态影响的期望与绩效有效性的三个维度有关,包括生产函数、成员支持函数和团队福祉函数。皮格马利翁过程,应用于本研究的多元文化外籍背景下,成为积极组织学术的一个组成部分。研究的局限性/启示由于数据只在一个国家收集,这限制了关于皮格马利翁理论普遍适用性的结论。边界条件由研究环境的文化特征定义:集体主义、高权力距离、高不确定性规避、适度的男性/女性气质。对于负责多元文化工作组的管理者来说,该研究为他们提供了积极和肯定多元文化期望的动力,这可能会提高工作组的绩效。在考察自我实现预言现象的过程中,本研究超越了西方教育、军事和工业研究背景,考察了非西方多元文化侨民环境中的皮格马利翁过程。该研究通过强调多元文化主义的管理期望的作用,有助于揭示文化多样性与工作组绩效之间关系的研究结果的不一致性。
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Pygmalion going international: Self-fulfilling prophecy in a non-Western multicultural expatriate context
Purpose The paper presents an empirical account of self-fulfilling prophecy in a multicultural expatriate context of the Arabian Gulf (Sultanate of Oman). The purpose of this paper is to explore the link between managerial expectations of the effects of cultural diversity and workgroup performance. Design/methodology/approach This exploratory study uses a qualitative interpretive approach based on the data collected through semi-structured interviews. The participants were Omani managers in charge of multicultural expatriate workgroups. Findings Managerial expectations of the effects of multiculturalism on workgroup dynamics are linked to three dimensions of performance effectiveness, including the production function, the member support function and the group wellbeing function. The Pygmalion process, as applied to the multicultural expatriate context of this study, emerged as an integral part of positive organizational scholarship. Research limitations/implications The data were collected in one country only, which limits the conclusions about the universal applicability of the Pygmalion theory. The boundary conditions were defined by the cultural characteristics of the research setting: collectivism, high power distance, high uncertainty avoidance, moderate masculinity/femininity. Practical implications For managers in charge of multicultural workgroups, the study provides motivation to project positive and affirmative expectations of multiculturalism, which is likely to lead to enhanced workgroup performance. Originality/value In examining the self-fulfilling prophecy phenomenon, this study transcends Western educational, military and industrial research contexts to investigate the Pygmalion process in a non-Western multicultural expatriate environment. The study contributes to unraveling the inconsistencies in findings on the relationship between cultural diversity and workgroup performance by highlighting the role of managerial expectations of multiculturalism.
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来源期刊
CiteScore
3.40
自引率
29.40%
发文量
28
期刊介绍: This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.
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