Tourism management in financial crisis and industry 4.0 effects: Managers traits for technology adoption in reshaping, and reinventing human management systems

BACKGROUND: The literature paid diminutive attention to quantifying the relationship between tourism, industry 4.0, technology adoption, and managers’ personality traits. This study represents recruitment managers’ reactions to adopting social media recruiting technology in securitizing an appropriate candidate amongst a pool of applicants and how technology affects financial crisis. OBJECTIVE: We explored the understanding of how managers’ personality influence adoption and acceptance of social media networking websites. It caters to technology outcomes for organizations adopting faster technologies and designing their working environment under the protocols of industry 4.0. Such innovative organizations need to develop managers’ personality traits to produce smart employees, clients, and other users who can help bridge this gap between intelligent people and smart products offered by advanced applications of IT for tourism. METHODS: We processed 406 managers’ data for analysis. RESULTS: Managers’ personality traits, except agreeableness, significantly impact the intention to adopt the technology. Technology acceptance fulfills technology outcomes, adding to the theoretical and practical body of knowledge. CONCLUSION: Dependency on technology adoption and utilization in the tourism sector is based on the willingness and innovativeness of the recruiters. The outcomes of technology acceptance in the recruitment processes; are minimized cost, reduced time, and quality recruits.