Dimensiones de la responsabilidad social corporativa: análisis en las cámaras de comercio

The present research study analyzes the dimensions of corporate social responsibility of the chambers of commerce from Colombia and Venezuela. The methodology applied is quantitative and descriptive with a non-experimental and cross-sectional design. Data are analyzed by using the Kolmogorov-Smirnoff test, variance (ANOVA), Tukey's various ranges test, and Student's t-test. The population sample consists of the chambers of commerce from the cities of Barranquilla (Colombia) and Maracaibo (Venezuela). The results show absence of statistically significant differences between external and internal social responsibility in the population sample, categorized as moderately pessimistic. It is concluded that even when the dimensions of corporate social responsibility can be applied in a dependent and independent manner, according to the organization’s needs and its environment, they affect the business strategy’s outcome and its social, environmental, and economic impact, influencing the organization’s competitive capacity and strategic management.