渔业旅游中目的地形象、满意度、支出和忠诚度的结构关系

IF 3.1 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Scandinavian Journal of Hospitality and Tourism Pub Date : 2021-02-09 DOI:10.1080/15022250.2021.1884596
Y. Lam-González, C. León, Matías M. González Hernández, Javier de León
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引用次数: 6

摘要

摘要渔业旅游对目的地的重要性通常通过游客的支出水平来分析,而形象、满意度和忠诚度则是研究不足的领域。本文实证检验了一个结构方程模型,以评估钓鱼游客的满意度、支出和忠诚度之间的关系。在每种情况下都考虑了两个方面:1)总体满意度和渔获量相关满意度,2)旅游和渔业产品和服务支出,以及3)行为和态度忠诚度。该研究还考察了与解释钓鱼游客总体满意度相关的目的地属性。通过使用从访问加那利群岛(西班牙)和佛得角的482名垂钓者那里收集的数据,研究发现,总体满意度随着目的地环境更健康、污染更少而提高。在其他影响垂钓者满意度的属性的背景下,这被发现是一个主导因素。此外,满意度被发现是支出的先决条件,但仅限于目的地航海报价的组成部分。最后,对捕获物的满意度是与忠诚度有直接积极关系的唯一因素。该研究提出了一些建议,旨在对规划几个目的地的渔业旅游可持续发展有用。
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The structural relationships of destination image, satisfaction, expenditure and loyalty in the context of fishing tourism
ABSTRACT The importance of fishing tourism for destinations is often analysed through the expenditure levels of tourists, with image, satisfaction and loyalty being under-researched areas. This article empirically tests a structural equation model to assess the relationship between the satisfaction, expenditure and loyalty of fishing tourists. Two dimensions were considered in each case: 1) overall and catch-related satisfaction, 2) expenditure on tourist and fishery products and services, and 3) behavioural and attitudinal loyalty. The study also examines destination attributes that are relevant in explaining the overall satisfaction of fishing tourists. By using data collected from 482 anglers visiting the Canary Islands (Spain) and Cape Verde, the study finds that overall satisfaction increases with the perception of a healthier and less polluted environment at destinations. This was found to be a dominant factor in the context of other attributes that also impact anglers’ satisfaction. Besides, satisfaction was found to be an antecedent of spending, but only on the components of the destination’s nautical offer. Finally, satisfaction with the catch was the only factor with a direct and positive relationship to loyalty. The study provides recommendations aimed at being useful in planning the sustainable development of fishing tourism at several destinations.
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来源期刊
CiteScore
7.90
自引率
8.30%
发文量
14
期刊介绍: Scandinavian Journal of Hospitality and Tourism is the leading Nordic journal for hospitality and tourism research. SJHT aims at initiating and stimulating high-impact and innovative research relevant for academics and practitioners within the hospitality and tourism industries. The journal takes an interdisciplinary approach including, but not limited to geography, psychology, sociology, history, anthropology, and economics. SJHT encourages research based on a variety of methods, including both qualitative and quantitative approaches. The journal covers all types of articles relevant to the Nordic region, as well as the North Atlantic, North Sea and Baltic regions. We also welcome reviews and conceptual articles with a broader geographical scope that clearly enhance the theoretical development of the hospitality and tourism field. In addition to research articles, we welcome research notes and book reviews. Published articles are the result of anonymous reviews by at least two referees chosen by the editors for their specialist knowledge.
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