Maríano García-Fernández, Enrique Claver-Cortés, Juan José Tarí
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引用次数: 17
摘要
本文的目的是对质量管理、创新和绩效之间的关系进行系统的文献综述。为此，在Web of Science和Scopus数据库中进行了搜索，并选择了172篇文章。结果表明，质量管理、产品和工艺创新(渐进式和激进式)、经营和财务绩效之间存在正相关关系，直接关系和间接关系。基于这些结果，提出了这些变量之间的一组直接和间接关系。这项研究补充了先前对这些联合关系的少数调查。
Relationships between quality management, innovation and performance: A literature systematic review
The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a positive relationship between quality management, product and process innovation (incremental and radical), and operational and financial performance, and direct and indirect relationships. Based on these results, a set of direct and indirect relationships between these variables is proposed. The study supplements the few previous investigations on these joint relationships.
期刊介绍：
European Research on Management and Business Economics (ERMBE) was born in 1995 as Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE). The journal is published by the European Academy of Management and Business Economics (AEDEM) under this new title since 2016, it was indexed in SCOPUS in 2012 and in Thomson Reuters Emerging Sources Citation Index in 2015. From the beginning, the aim of the Journal is to foster academic research by publishing original research articles that meet the highest analytical standards, and provide new insights that contribute and spread the business management knowledge
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