Employee Assistance Programs: A Meta-Analysis

According to the International Employee Assistance Professionals Association (2011), employee assistance programs (EAPs) are integrated programs in which various methods are used to provide organizations and their employees with different services. However, despite the increasing implementation of EAPs, quantitative meta-analyses on EAPs have yet to be conducted. Thus, following Rosenthal's (1991) recommendations for meta-analysis, we performed a meta-analysis of 14 quantitative studies on EAPs in Taiwan. Results indicated that EAPs are negatively correlated with work stress and positively correlated with organizational commitment, job satisfaction, and social support. This study also offers prescriptions for the organizational conduct of EAPs with respect to job satisfaction, organizational commitment, social support, and work stress.