冲动购买行为的决定因素:消费者线下美容产品购买意愿的实证分析

Q4 Social Sciences Nurture Pub Date : 2022-12-19 DOI:10.55951/nurture.v16i2.129
Tayyaba Tanveer, Syeda Quratulain Kazmi, Mustaghis-ur Rahman
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引用次数: 2

摘要

目的:本研究的目的是确定冲动购买行为的潜在因素,这些因素会影响消费者的购买行为并最终影响他们的购买意愿。方法论:本研究以实证主义哲学为基础,采用定量检验方法。为了到达我们的目标市场,我们使用了便利抽样(非概率抽样),并试图在原始购物环境中收集数据,即在购物中心进行调查。收集并分析了400个样本。SPSS版本20用于数据分析。研究结果:这项研究的结果表明,消费者的情绪对购买有显著影响,因为它会引发消费者的冲动行为。个人情况也会影响冲动购买,例如时间、金钱和对错过的恐惧都会引发冲动购买。商店布局也可能引发非计划购买,这意味着商店的照明、商店的音乐和环境可能会影响购买。产品促销对自发购买有影响,这表明提供免费优惠券、折扣和免费送货来吸引客户突然购买。产品的设计、包装、颜色和标签表明对冲动购买有积极而显著的影响。然而,物质主义表明对冲动购买的影响微乎其微。对文献的贡献:这项研究对从业者或卖家更好地理解化妆品行业中影响客户购买意愿的内在因素做出了积极贡献,或表明他们更好地理解了这些因素。
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Determinants of Impulsive Buying Behavior: An Empirical Analysis of Consumers’ Purchase Intentions for Offline Beauty Products
Purpose: The purpose of this research is to identify the underlying factors of impulsive buying behavior that would impact consumers’ buying behavior and eventually their purchase intentions.   Methodology: This research is based on the philosophy of positivism and employs a quantitative examination. In order to reach to our target market, we have used convenience sampling (non-probability sampling) and tried to gather the data in the original shopping environment i.e. a survey in shopping malls. A sample of 400 was gathered and analyzed. The SPSS version 20 is used for data analysis. Findings: Results of this study show that a consumer’s mood has a significant impact on buying as it can trigger impulse behavior in consumers. Person situations can also influence   impulse buying for example time, money and the fear of missing out can all trigger impulse buying. Store layout can also trigger that unplanned purchase which means store lighting, the music of the store and ambiance may affect the purchasing. Product promotion has an impact on spontaneous purchase which indicates that free coupons, discounts and free delivery are offered   to attract the customer to a sudden purchase.  Product design, packaging, color and labeling indicate a positive and significant impact on impulse buying. However, materialism indicates an insignificant impact on impulse buying. Contribution to literature:  This research is positively contributing to or suggesting that practitioners or sellers better understand the intrinsic factors influencing customers ’purchase intentions in the cosmetic industry.
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Nurture
Nurture Nursing-Nutrition and Dietetics
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