门诊流程再造中后付费的探索

中华医院管理杂志 Pub Date : 2019-12-02 DOI:10.3760/CMA.J.ISSN.1000-6672.2019.12.014

Yuqiang Shen, Jing-ping Ji, Shanna Liu

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引用次数: 1

摘要

通过预约挂号、门诊医嘱、支付、移动互联网应用系统等流程再造，门诊多个支付队列被信息系统自动记账取代。这一改革以短信提醒和信用机制为基础，有效减少了门诊患者的排队时间。关键词:后付款;记账模式;流程再造;Card-free付款;移动互联网

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Exploration of post-payment in outpatient process reengineering

Thanks to the process reengineering of appointment registration, outpatient doctor′s advice, payment and mobile Internet application system, multiple payment queues in outpatient service have been replaced by automatic book keeping of the information system. This reform, based on short message reminders and the credit mechanism, has effectively reduced queuing time in convenience of the outpatients. Key words: Post-payment; Bookkeeping mode; Process reengineering; Card-free payment; Mobile Internet

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来源期刊

中华医院管理杂志

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0.00%

发文量

9658

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