情商、心理安全和团队决策

IF 1.6 Q3 MANAGEMENT Team Performance Management Pub Date : 2020-03-12 DOI:10.1108/tpm-10-2019-0105
Wencang Zhou, Zhung-Wei Zhu, D. Vredenburgh
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引用次数: 7

摘要

随着团队合作在组织决策中越来越普遍,情绪智力(EI)对团队决策过程的影响需要更多的研究。本研究旨在探讨EI对团队心理安全和决策绩效的影响。对一所中大西洋大学的241名本科商科学生组成的54个决策团队的决策绩效和团队决策任务的决策质量进行研究。采用回归分析方法检验个体和团队的EI与团队决策绩效的关系以及心理安全的中介效应。本研究提供了个体情商与个体对团队决策影响正相关的实证证据。团队层面的情商通过增加心理安全感来提高团队决策绩效。,样本量较小,参与者为商科学生;因此,研究结果可能缺乏普遍性。鼓励未来的研究进一步探讨这一主题。随着团队合作在组织决策中越来越普遍,情商对团队决策过程的影响需要更多的研究和管理关注。本文的研究结果揭示了个体/团队情商和心理安全在团队决策绩效中的重要性。本研究进一步表明情绪与社会互动相关,包括群体决策,因此表明调查影响群体决策的其他社会过程是可取的。
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Emotional intelligence, psychological safety, and team decision making
As teamwork becomes more prevalent in organizational decision-making, the influence of emotional intelligence (EI) on team decision-making process demands more research attention. This study aims to investigate the impact of EI on team psychological safety and decision-making performance.,Team decision-making performance and decision quality from a team decision task were obtained from 54 decision-making teams composed of 241 undergraduate business students from a Mid-Atlantic university. Regression analyses were used to test individual and team’s EI relationship with team decision performance and the mediation effect of psychological safety.,This study provides empirical evidence that individual EI is positively related to individual influence on team decisions. Team-level EI improves team decision-making performance through increases in psychological safety.,The sample size is relatively small, and the participants were business students; therefore, the research results may lack generalizability. Future research is encouraged to explore this topic further.,As teamwork becomes more prevalent in organizational decision-making, the influence of EI on team decision-making process demands more research and managerial attention. The findings of this paper provide insights on the importance of individual/team EI and psychological safety in team decision performance.,This study furthers research showing that emotions are pertinent to social interactions, including group decision-making, and therefore suggests the desirability of investigating other social processes affecting group decision-making.
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来源期刊
CiteScore
3.40
自引率
29.40%
发文量
28
期刊介绍: This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.
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