分享的意义是什么:告知、被告知还是信息过载?

Halvdan Haugsbakken
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引用次数: 0

摘要

近年来,一些挪威公共组织推出了企业社交媒体平台。其实施的理由与改善组织生活中的内部沟通和工作流程的目标有关。这些目标可以在员工采用该平台并接受共享实践的情况下实现。尽管在企业社交媒体平台上共享工作可以带来好处,但理解共享实践是一项挑战。在这方面,本文对挪威一家公共组织引入企业社交媒体平台的案例进行了分析。分析的重点是理解分享实践的挑战和经验。研究结果表明,用户在理解共享方面面临挑战。本文指出,共享被解释和执行为一种告知实践,这导致了信息过载问题,并导致用户变得脱离。该研究表明,在组织中实施新的数字技术时,仍然需要应用强调解释和实践的理论视角。
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What is the meaning of sharing: informing, being informed or information overload?
In recent years, several Norwegian public organizations have introduced Enterprise Social Media Platforms. The rationale for their implementation pertains to a goal of improving internal communications and work processes in organizational life. Such objectives can be attained on the condition that employees adopt the platform and embrace the practice of sharing. Although sharing work on Enterprise Social Media Platforms can bring benefits, making sense of the practice of sharing constitutes a challenge. In this regard, the paper performs an analysis on a case whereby an Enterprise Social Media Platform was introduced in a Norwegian public organization. The analytical focus is on the challenges and experiences of making sense of the practice of sharing. The research results show that users faced challenges in making sense of sharing. The paper indicates that sharing is interpreted and performed as an informing practice, which results in an information overload problem and causes users to become disengaged. The study suggests a continued need for the application of theoretical lenses that emphasize interpretation and practice in the implementation of new digital technologies in organizations.  
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