工作场所正念对护士绩效和工作场所暴力的中介作用

Yuechen Luo, Guangyu Luo, Yinan Wang, Shu-E Zhang, De-xin Meng
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摘要

目的评价护士工作场所暴力体验与工作绩效的关系,分析工作场所正念在护士工作绩效与工作场所暴力体验之间的中介作用。方法采用方便抽样法。2016年3 - 5月,采用《工作场所暴力问卷》、《工作绩效量表》和《工作场所正念量表》对中国8个省份776名护士遭遇的工作场所暴力、工作绩效和工作场所正念进行调查。运用相关分析和中介效应分析方法分析三者之间的关系,以及工作场所正念的中介效应。结果共回收问卷776份,有效问卷696份。696名护士的工作场所暴力问卷得分为(1.21±0.78)分,工作场所正念量表得分为(4.74±0.63)分,工作绩效量表得分为(3.77±0.96)分。Pearson相关分析显示,护士工作绩效与职场正念呈正相关(r=0.235, P<0.01);护理工作场所暴力与工作绩效相关(r=-0.098, P<0.05),工作场所正念与护理工作场所暴力负相关(r=-0.217, P<0.01)。工作场所暴力对工作绩效的总影响为(β=-0.130 6, P<0.01)。工作场所正念在两者之间起中介作用,中介效应为-0.067。结论患者及其家属在工作场所经历的暴力会破坏护士的专业沉浸感、警觉性和组织接受水平,从而制约护理工作的绩效。加强护士在预防暴力和干预暴力方面的培训具有重要意义。关键词:护士;工作场所暴力;工作表现;工作场所正念;中介效应
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Mediating effects of workplace mindfulness in nurses' performance and workplace violence
Objective To evaluate the status of nursing workplace violence experience and work performance, and analyze the mediating effects of workplace mindfulness between nurses' performance and workplace violence experience. Methods The convenience sampling method was used. From March to May 2016, the Workplace Violence Questionnaire, Job Performance Scale, and Workplace Mindfulness Scale were used to investigate workplace violence, work performance, and workplace mindfulness encountered by 776 nurses in eight provinces of China. Correlation analysis and mediation effect analysis methods are used to analyze the relationship between the three, and the mediating effects of workplace mindfulness. Results A total of 776 questionnaires were collected and 696 valid questionnaires. The Workplace Violence Questionnaire Score of 696 nurses was (1.21±0.78) , the score of Workplace Mindfulness Scale was (4.74±0.63) , and the score of Job Performance Scale was (3.77±0.96) . Pearson correlation analysis showed that nurses' work performance was positively correlated with workplace mindfulness (r=0.235, P<0.01) ; nursing workplace violence was associated with work performance (r=-0.098, P<0.05) , and workplace mindfulness (r=-0.217, P<0.01) was negatively correlated with nursing workplace violence. The total effect of workplace violence on job performance was (β=-0.130 6, P<0.01) . Workplace mindfulness played a mediating role between the two, and the mediating effect was -0.067 5. Conclusions Violence experienced by patients and their families in the workplace can undermine nurses' professional immersion, alertness, and organizational acceptance levels, thereby restricting the performance of nursing work. Increasing the training of nurses in the prevention of violence and interventions in response to violence are of great significance. Key words: Nurses; Workplace violence; Job performance; Workplace mindfulness; Mediating effects
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