信仰、灵性和公共关系——走向激进的新观点

IF 4.4 2区 文学 Q1 COMMUNICATION Journal of Public Relations Research Pub Date : 2021-07-04 DOI:10.1080/1062726x.2021.2018843
D. Tilson
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引用次数: 1

摘要

这一期《公共关系研究报告》的特别之处不仅在于它展示了公共关系的一个独特方面——信仰和精神——而且还在于它在这门学科的知识体系中给予了这种学术研究应有的、早该得到的地位。这样做,该杂志加入了少数精选的宗教田野调查(宗教与传播,2000年),公共关系与宗教(公共关系评论,1992年)的行列,这是一个专门的问题,开创了新兴领域。宗教和公共关系在很大程度上是未开发的研究领域,而社会学和市场营销学者长期以来一直认识到信仰在社会,特别是在市场中的力量。例如,随着世界遭受COVID-19及其变种的影响,研究人员追踪了大流行对宗教旅游和东道社区经济的影响(Nhamo et al., 2020)。2020年皮尤研究中心(Pew Research Center)的一项调查显示。pewforum.org)探讨了新冠疫情对美国和其他发达经济体信心的影响。应该指出的是,正如公共关系知识体系和本期文章所反映的那样,人们开始转向探索关系——这可能是新冠肺炎导致的被迫冬眠的结果,这让许多人开始反思家人和朋友的价值。幸运的是,这种自省也进一步削弱了“管理”这个概念的可信度,这个概念诞生于商学院,并在公共关系文学中广为传播。事实上,当前的思维方式拒绝将人作为“目标”公众的对象进行“管理”,就像足球运动员经常被称为“武器”,篮球新秀经常被称为“重要比赛”一样。因此,公共关系经常提出一种不对称的世界观,其预设、价值观和模式与共同利益背道而驰,这并不奇怪。激进的人类中心主义使人类与他人和自然的关系脱节(COVID-19可能是由于违反自然秩序而释放的),导致气候变化、极端天气和社会不公。在一个日益相互联系的世界里,以组织为中心的行为以牺牲社会为代价是不可持续的,更不用说合理的了。即使是促进基于价值关系的对称世界观,也是在互惠的期望下实现的,排除了无法参与的公众。对公共关系的一种新的解释反映了一种重视更广泛意义上的关系的世界观。在明爱的世界观中,公共关系可以被框定为一种契约模式的实践。研究表明,古代文明(如印度、中国)、土著民族(如科吉族、哥伦比亚)和非政府组织(如世界野生动物基金会)反映了一种“自然主义”的世界观,这种世界观以一种亲社会的方式指导公共关系行为,即为了所有人的利益而进行管理和监护。这种实践——一种博爱的方式来建立关系,在没有互惠的情况下寻求他人的更大利益——挑战了传统的公共关系思维,并强调了重新制定该学科知识体系的必要性(Tilson, 2022)。2019冠状病毒病突出表明,需要在与他人的关系中建立新的公共关系范式。大流行期间,个人、机构和社会的行动既体现了关怀伦理的世界观,也体现了以内心为中心的世界观的后果。因此,以慈悲精神向外关注的明爱,不仅是一种高尚的典范,更重要的是,它拯救生命,保护所有的受造界。《公共关系研究》2021年第33卷第1期4, 207-208 https://doi.org/10.1080/1062726X.2021.2018843
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Faith, spirituality and public relations– Toward a radical new view
This issue of JPRR is not only special in that it presents research on a singular aspect of public relations – faith and spirituality – but for giving such scholarship its proper and long overdue place in the discipline’s body of knowledge. In so doing, the journal joins the ranks of a select few – Fieldwork in Religion (Religion and Communication, 2000), Public Relations and Religion (Public Relations Review, 1992) – that have pioneered the emerging field with a dedicated issue. Religion and public relations have been largely unexplored territory for research, in contrast to sociology and marketing scholarship that has long recognized the power of faith in society and particularly in the marketplace. For example, as the world suffers through COVID-19 and its variants, researchers have tracked the pandemic’s effects upon religious tourism and the economy of host communities (Nhamo et al., 2020). And a 2020 Pew Research Center survey (www. pewforum.org) explored the effects of COVID upon faith in the United States and other advanced economies. It should be noted that there has been a turn toward exploring relationships as reflected in the public relations body of knowledge and in articles in this issue – perhaps a consequence of the COVID-induced forced hibernation that brought many to reflect upon the value of family and friends. Fortunately, this introspection also is further serving to generally discredit the concept of “management,” born in schools of business and evangelized in public relations literature. Indeed, current thinking rejects the mindset of people as objects to be “managed” as “target” publics – as football players are often referred to as “weapons” or basketball recruits as “big game.” It is not surprising then that public relations has too often advanced an asymmetrical worldview with presuppositions, values, and models antithetical to the common good. Radical anthropocentrism disconnects humankind from its relationship with others and nature (COVID-19 may prove to have been unleashed by a violation of the natural order), leading to climate change, extreme weather, and social injustice. In an increasingly interconnected world, organizationally centric behavior at the expense of society is no longer sustainable, much less justifiable. Even symmetrical worldviews that foster value-based relationships do so within an expectation of reciprocity to the exclusion of publics unable to participate. A new interpretation of public relations reflects a worldview that values a larger sense of relationships. Within a worldview of caritas, public relations can be framed as a covenantal model of practice. Research suggests ancient civilizations (e.g., India, China), indigenous peoples (e.g., Kogi, Colombia), and NGOs (e.g., World Wildlife Fund) reflect a “naturalistic” worldview that guides public relations behavior as stewardship-guardianship in a pro-social manner for the benefit of all. Such practice – a caritas approach to relationship-building that seeks the greater good of others without reciprocity – challenges traditional public relations thinking and underscores the imperative to reformulate the discipline’s body of knowledge (Tilson, 2022). COVID-19 underscores the need for a new paradigm of public relations in relationship to others. The actions of individuals, institutions, and societies during the pandemic demonstrate both the consequences of a worldview that embraces an ethic of caring and one that is inwardly focused. Caritas, then, which focuses attention outward in a spirit of compassion, not only is a nobler paradigm but, more important, one that saves lives and protects all of Creation. JOURNAL OF PUBLIC RELATIONS RESEARCH 2021, VOL. 33, NO. 4, 207–208 https://doi.org/10.1080/1062726X.2021.2018843
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