Intermediaries in Chile: Facilitating the right of child victims and witnesses to participate and be heard in criminal trials

The intermediary system is a special measure designed to support the participation of vulnerable witnesses in the judicial system. In Chile, this model was initially incorporated in six regions with the application of Law 21.057 in October 2019. The measure establishes that a specially trained professional from the criminal justice system must facilitate communication during a trial between the court and child victims or witnesses of sexual or other serious crimes through the use of a linked room. This study analyses the perceptions of intermediaries and other members of the justice system in relation to the first year of implementation of the intermediary system based on information obtained through the use of focus groups and a survey. The results show an overall positive assessment of the experiences with and functioning of the ‘judicial intermediation’ and portray some of the best practices and facilitating conditions for the correct operation of the scheme as well as the difficulties and challenges for other Chilean regions and countries.