O. Gjerald, Åse Helene Bakkevig Dagsland, T. Furunes
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20 years of Nordic hospitality research: a review and future research agenda
ABSTRACT Communicating hospitality and tourism research has been at the core of the journal aim since the early start in 2001. The aim of the current paper is to provide an overview of the first 20 years of hospitality research in Scandinavian Journal of Hospitality and Tourism, to draw some lines to international hospitality research, and to propose a future research agenda. The review provides a brief account of the main themes addressed in Nordic hospitality research including (1) hospitality as a concept and practice, (2) business strategy, (3) hospitality operations, (4) service encounters as performative work, (5) human resource management, and (6) labour market perspectives. Potential research avenues are outlined.
期刊介绍:
Scandinavian Journal of Hospitality and Tourism is the leading Nordic journal for hospitality and tourism research. SJHT aims at initiating and stimulating high-impact and innovative research relevant for academics and practitioners within the hospitality and tourism industries. The journal takes an interdisciplinary approach including, but not limited to geography, psychology, sociology, history, anthropology, and economics. SJHT encourages research based on a variety of methods, including both qualitative and quantitative approaches. The journal covers all types of articles relevant to the Nordic region, as well as the North Atlantic, North Sea and Baltic regions. We also welcome reviews and conceptual articles with a broader geographical scope that clearly enhance the theoretical development of the hospitality and tourism field. In addition to research articles, we welcome research notes and book reviews. Published articles are the result of anonymous reviews by at least two referees chosen by the editors for their specialist knowledge.