2019冠状病毒病大流行期间的企业社会责任举措和利益相关者参与:使用内容分析和文献综述的见解

IF 2.9 Q2 MANAGEMENT Social Responsibility Journal Pub Date : 2023-07-26 DOI:10.1108/srj-09-2022-0376
Iram Hasan, Shveta Singh, Smita Kashiramka
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引用次数: 1

摘要

新型冠状病毒病(COVID-19)已经影响到所有经济、企业和社会。本文的目的是分析和提出企业社会责任(CSR)在大流行造成的动荡中的相关性案例。设计/方法/方法作者使用直接的内容分析方法,从使用汤森路透的Eikon®和彭博®数据库的新闻文章检索相关信息。基于利益相关者理论,作者评估了世界各地组织所采取的一些企业社会责任举措。然后,作者使用首选的报告项目进行系统文献综述,以进行系统综述和荟萃分析标准,为组织提供可能的启示。研究结果表明,为了应对大流行,发达国家和发展中国家的企业一直在追求利益相关者参与的企业社会责任措施。系统的文献回顾表明了公司在组织层面可能期望的积极结果。本文最后提出的研究主张表明,在COVID-19等危机时期,有效的企业社会责任鼓励利益相关者建立伙伴关系,并有助于获得竞争优势。原创性/价值作者通过利益相关者参与的方式,概述了全球企业为应对疫情而采取的企业社会责任应对措施。作者分析了利益相关者的目标,通过这样的举措,并根据现有的文献报告可能的影响。这项研究的结果可以用来理解在COVID-19这样前所未有的情况下,商业和社会各个层面发生的各种转变。
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CSR initiatives and stakeholder engagement amidst COVID-19 pandemic: insights using content analysis and literature review
Purpose The coronavirus disease (COVID-19) has impacted all economies, businesses and societies. The purpose of this paper is to analyze and present a case for corporate social responsibility (CSR) in terms of its relevance amidst the turmoil caused by the pandemic. Design/methodology/approach The authors use a directed content analysis approach to retrieve relevant information from news articles using Thomson Reuters’ Eikon® and Bloomberg® databases. Based on stakeholder theory, the authors evaluate some of the CSR initiatives undertaken by organizations around the world. The authors then undertake a systematic literature review using the preferred reporting items for systematic reviews and meta-analyses standard to provide possible implications for organizations. Findings The findings suggest that in response to the pandemic, corporations from both developed and developing countries have been pursuing CSR measures for stakeholder engagement. The systematic literature review signals positive outcomes that companies might expect at the organizational level. The paper concludes by suggesting research propositions that indicate effective CSR at a time of crisis like COVID-19 encourages stakeholder partnerships and helps to gain a competitive advantage. Originality/value The authors present an overview of the CSR responses taken by firms globally in response to the pandemic by way of stakeholder engagement. The authors analyze the stakeholders targeted through such initiatives and report possible implications based on the extant literature. The findings of the study can be used to understand the various transitions that happen in an unprecedented situation like COVID-19 at all levels of business and society.
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来源期刊
CiteScore
7.30
自引率
6.20%
发文量
65
期刊介绍: The Social Responsibility Journal, the official journal of the Social Responsibility Research Network, is interdisciplinary in its scope and encourages submissions from any discipline or any part of the world which addresses any element of the journal''s aims. The journal encompasses the full range of theoretical, methodological and substantive debates in the area of social responsibility. Contributions which address the link between different disciplines and / or implications for societal, organisational or individual behavior are especially encouraged. The journal publishes theoretical and empirical papers, speculative essays and review articles. The journal also publishes special themed issues under the guidance of a guest editor. Coverage: Accountability and accounting- Issues concerning sustainability- Economy and finance- Governance- Stakeholder interactions- Ecology and environment- Corporate activity and behaviour- Ethics and morality- Governmental and trans-governmental regulation- Globalisation and disintermediation- Individuals and corporate citizenship- Transparency and disclosure- Consumption and its consequences- Corporate and other forms of organization
期刊最新文献
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