与工作相关的社交媒体使用与交际角色感知的形成

IF 3.4 3区 管理学 Q2 MANAGEMENT European Management Review Pub Date : 2023-07-28 DOI:10.1111/emre.12597
Kaisa Pekkala, Ward van Zoonen
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引用次数: 0

摘要

本研究侧重于员工在工作中使用社交媒体的情况。社交媒体在企业流程中的多重作用要求我们关注如何对员工的社交媒体使用进行概念化和管理。本研究以 1179 名知识工作者为样本,探讨了员工如何看待自己的沟通角色、环境因素如何影响这些看法,以及沟通角色看法如何反过来与工作相关的社交媒体使用相关联。研究结果表明,领导的支持和员工对其沟通预期影响的认知与角色认知呈正相关,员工越是将其沟通角色定义为工作的预期部分,他们就越有可能为工作相关目的使用社交媒体。这项研究对学者和管理者具有重要意义,因为它提请人们注意,随着新信息和通信技术的进步和采用,工作场所的角色也在不断扩大。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

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Work-related social media use and the shaping of communicative role perceptions

This study focuses on employees' work-related social media use. The multivalent involvement of social media in corporate processes calls for attention to how employees' social media use is conceptualized and managed. Drawing on a sample of 1179 knowledge workers, the study explores how employees perceive their communicative roles, how contextual factors shape these perceptions, and how communicative role perceptions, in turn, are associated with work-related social media use. The findings demonstrate that leadership support and employees' perceptions of the anticipated impact of their communication are positively related to role perceptions, and the more employees define their communicative roles as an expected part of their work, the more likely they are to use social media for work-related purposes. This study is highly relevant to scholars and managers as it draws attention to expanding workplace roles that emerge in relation to advancements in, and the adoption of, new information and communication technology.

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来源期刊
CiteScore
7.20
自引率
13.50%
发文量
52
期刊介绍: The European Management Review is an international journal dedicated to advancing the understanding of management in private and public sector organizations through empirical investigation and theoretical analysis. The European Management Review provides an international forum for dialogue between researchers, thereby improving the understanding of the nature of management in different settings and promoting the transfer of research results to management practice. Although one of the European Management Review"s aims is to foster the general advancement of management scholarship among European scholars and/or those academics interested in European management issues.
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