从游客的角度看目的地的形象

IF 0.2 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Anuario Turismo y Sociedad Pub Date : 2019-11-25 DOI:10.18601/01207555.N26.02
Jheimy Morelia Palacios Pérez, Lauro Vladimiro Plazarte Alomoto
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引用次数: 2

摘要

目的地形象被认为是一种复杂的主观现象,影响着游客在旅游前、旅游中、旅游后的行为,影响着游客度假的感知质量、满意度和体验。此外,它有助于区分一个目的地和另一个目的地,是在思考、感觉、联想、感知和通知游客方面形成的。因此,本研究的目的是分析旅游目的地形象的形成,通过系统回顾研究报告,考虑三个组成部分的组合,通常称为连续。它是一种综合,在不同的语境下展现了命运意象的概念及其形成;认知,情感和说服力。总体而言,结果表明,形象直接和间接地影响游客,对他们的一般行为和推荐的意图有重要的影响。因此,图像的范围超出了预测访问和目的地选择过程的意图。同样,很明显,在形成形象的过程中,最重要的连续体是共同的-独特的,它的功能和心理因素使想象变得微妙,并促进了目的地形象的发展。鉴于此,本文提出以旅游地营销方法论和旅游地独特形象为基础,分析旅游地形象的构成要素,对如何有效地管理旅游地形象作为解决旅游目的地管理问题的方法,进行深入的理论与实践的思考
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Imagen del destino desde la perspectiva del turista
The destination image is considered as a complex and subjective phenomenon that influences the behavior of tourists before, during and after their visit, influencing the perceived quality, satisfaction and experience of visitors' vacations. In addition, it facilitates distinguishing one destination from another and is formed in terms of thinking, feeling, associating, perceiving and informing the visitor. For this reason the objective of the study is to analyze the formation of the image of tourist destination, through the systematic review of research reports that consider the combination of the three components, commonly called continuous. It shows a synthesis that demonstrates the conception of the image of destiny and its formation, under diverse contexts; cognitive, affective and persuasive. The results in general, indicate that the image directly and indirectly influences tourists, has important repercussions on their general behavior and intentions to recommend the place. Consequently, the scope of the image is beyond the intention to predict the visit and the process of destination selection. Likewise, it is evident that the most significant continuum in the formation of the image is the common-unique, its functional and psychological elements nuances the imagination and facilitates the development of the image of a destination. Given the above, it is proposed to analyze the components of the image and achieve a deep theoretical-practical vision of how to effectively manage the destination image as a method to solve the problems of the management of a tourist destination and based on the methodology of marketing of the places and the unique image of the place
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来源期刊
Anuario Turismo y Sociedad
Anuario Turismo y Sociedad HOSPITALITY, LEISURE, SPORT & TOURISM-
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