Smart Grid Technology Acceptance Barriers: Indian Consumers Perspective

The several challenges confronted by the energy sector in India have impelled to adopt advanced technologies to make the grid more effective, sustainable, and secure. In this context, this study proposes a hierarchical model with identified barriers to smart grid acceptance by consumers in India. Seventeen barriers to consumers’ acceptance of smart grid technology were identified through a literature survey. Data were collected from 221 respondents through a questionnaire survey, and variables were measured on a 5-point Likert scale. EFA was used for data validation and extraction of the hidden construct. Six hidden constructs were identified, and a “hierarchical model” was developed by applying the Fuzzy-TISM methodology. The result highlights that barriers like lack of government policies and lack of public resources and monetary benefits are prominent factors that affect consumers’ involvement in the successful implementation of smart grid technology.