公共部门危机:从新冠肺炎对危机沟通的认识

IF 0.9 Q3 POLITICAL SCIENCE Partecipazione e Conflitto Pub Date : 2020-07-17 DOI:10.1285/I20356609V13I2P990
W. Coombs
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引用次数: 25

摘要

本文反思了新冠肺炎对公共部门危机管理者的沟通需求。这些需求包括焦虑、同理心、效能、疲劳、影响和威胁。结论回顾了新冠肺炎为那些负责管理公共卫生危机的人带来的现实。
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Public Sector Crises: Realizations from Covid-19 for Crisis Communication
This article reflects upon the communicative demands COVID-19 created for public sector crisis managers. Those demands include anxiety, empathy, efficacy, fatigue, reach, and threat. The conclusion reviews the realizations COVID-19 has created for those tasked with managing public health crises.
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来源期刊
Partecipazione e Conflitto
Partecipazione e Conflitto POLITICAL SCIENCE-
CiteScore
2.00
自引率
12.50%
发文量
0
审稿时长
6 weeks
期刊介绍: PArtecipazione e COnflitto [PArticipation and COnflict] is an International Journal based in Italy specialized in social and political studies. PACO houses research and studies on the transformations of politics and its key players (political parties, interest groups, social movements, associations, unions, etc.), focusing in particular on the dynamics of participation both by individuals acting in conventional ways, and by those who prefer protest-oriented repertoires of action. Special attention is also paid to the dynamics of transformation of contemporary political systems, with an eye fixed on the processes of democratization besides on the spaces opening to the new forms of governance both at local and sub-national, and supra-national level. All are inscribed in that complex phenomenon represented by the trans-nationalization of social, political and economic processes, without neglecting the nation-state dimension. The journal emphasizes innovative studies and research of high methodological rigor, treasuring of the most recent theoretical and empirical contributions in social and political sciences.
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