A graduate course in data governance: A service-learning approach

Abstract This paper describes the pedagogical experiences and lessons learned from teaching a service-learning graduate course in data governance at a medium-sized university in the Northeast. Just-in-time knowledge delivery and hands-on experiences in the form of service-learning projects played a critical role in knowledge acquisition and retention for students and a deeper understanding of the “messiness” and challenges of crafting and implementing data governance in a real-world environment. The rewards and struggles of students and the instructor provide insights for teaching abstract concepts in interdisciplinary fields in a hands-on environment. Service-learning courses in analytics are evolving. The lessons learned from this experience can be extended to other graduate analytics courses.