工作场所人际虐待的动态多方研究

IF 4 2区 管理学 Q2 MANAGEMENT Group & Organization Management Pub Date : 2023-03-01 DOI:10.1177/10596011231162498
Ivana Vranjes, Yannick Griep, M. Fortin, G. Notelaers
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引用次数: 1

摘要

当员工通过日常互动分享和竞争资源时,很可能会发生摩擦。这种摩擦可能成为工作场所人际虐待的滋生地,其特征是人际行为会对有动机避免这种伤害的人造成严重伤害(Pearson,Andersson,&Wegner,2001)。大多数员工在整个职业生涯中都会遇到一些表现形式的工作场所虐待(Barling,Dupré,&Kelloway,2009),这种虐待给个人和组织带来了巨大的成本,包括压力增加和绩效下降(综述见Dhanani和LaPalme,2019)。因此,学者们对跨越多个学科并涵盖一系列结构的人际虐待话题越来越感兴趣也就不足为奇了,包括无礼(例如,Cortina、Hershcovis和Clancy 2022)、不公正和不公平(例如,Fortin、Cropanzano、Cugueró-Escofet、Nadicic和Van Wagoner 2020)、欺凌(例如,Notelaers等人,2019b),网络欺凌(Vranjes、Baillien、Erreygers、Vandebosch和De Witte 2021)、骚扰(例如,Hershcovis、Vranje、Berdahl和Cortina 2021)以及组织和人际偏差(Griep和Vantilborgh,2018)。人际工作场所虐待研究的激增帮助我们更好地了解了工作场所虐待的个人和背景前因以及后果。例如,之前的研究发现,压力大的工作环境会导致虐待(荟萃分析,见Bowling&Beehr,2006),尤其是对缺乏自我调节能力的人(McAllister&Perrewe,2018)。这反过来会导致大量负面结果,包括员工和组织的幸福感和绩效下降(有关审查,请参阅Dhanani和LaPalme,2019)。
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Dynamic and Multi-Party Approaches to Interpersonal Workplace Mistreatment Research
When employees share and compete for resources through their daily interactions, friction is likely to occur. Such friction can become a breeding ground for interpersonal workplace mistreatment, which is characterized by interpersonal actions that cause severe harm to persons who are motivated to avoid such harm (Pearson, Andersson, & Wegner 2001). Most employees encounter some manifestations of workplace mistreatment throughout their career (Barling, Dupré, & Kelloway 2009), and this mistreatment carries tremendous costs for individuals as well as the organization, including increased stress and reduced performance (for a review, see Dhanani & LaPalme, 2019). It is therefore not surprising that scholars have increasingly become interested in interpersonal mistreatment topics spanning across multiple disciplines and covering an array of constructs, including incivility (e.g., Cortina, Hershcovis, & Clancy 2022), injustice and unfairness (e.g., Fortin, Cropanzano, Cugueró-Escofet, Nadisic, & Van Wagoner 2020), bullying (e.g., Notelaers et al., 2019b), cyberbullying (Vranjes, Baillien, Erreygers, Vandebosch, & De Witte 2021), harassment (e.g., Hershcovis, Vranjes, Berdahl, & Cortina 2021), and organizational and interpersonal deviance (Griep & Vantilborgh, 2018). The proliferation of interpersonal workplace mistreatment research has helped us to better understand individual and contextual antecedents as well as consequences of workplace mistreatment. For instance, previous research found that a stressful work environment leads to mistreatment (for a metaanalysis, see Bowling & Beehr, 2006), especially for people who lack selfregulatory capabilities (McAllister & Perrewe, 2018). This in turn can lead to a plethora of negative outcomes, including reduced employee and organizational wellbeing and performance (for a review, see Dhanani & LaPalme, 2019).
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来源期刊
CiteScore
8.40
自引率
12.50%
发文量
71
期刊介绍: Group & Organization Management (GOM) publishes the work of scholars and professionals who extend management and organization theory and address the implications of this for practitioners. Innovation, conceptual sophistication, methodological rigor, and cutting-edge scholarship are the driving principles. Topics include teams, group processes, leadership, organizational behavior, organizational theory, strategic management, organizational communication, gender and diversity, cross-cultural analysis, and organizational development and change, but all articles dealing with individual, group, organizational and/or environmental dimensions are appropriate.
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