美国固定路线公交服务的公交应用程序的当前实践和新兴趋势

IF 2 4区 工程技术 Q3 TRANSPORTATION Journal of Public Transportation Pub Date : 2023-01-01 DOI:10.1016/j.jpubtr.2023.100052
Jiahe Bian , Wei Li , Chanam Lee
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引用次数: 1

摘要

在过去的几十年里,智能手机交通应用程序已经成为一种具有成本效益的策略,可以增强交通用户体验。这项研究概述了295家美国交通机构使用的交通应用程序,以阐明交通应用程序作为一种服务于公共交通的综合信息技术的当前做法和未来趋势。通过采访21位公交行业领导者,我们综合了公交应用程序的感知收益和成本,并确定了挑战和相应的策略。公交应用程序通过实现基于账户的移动票价支付和高效的双向通信来增强用户体验。为了向乘客提供高质量的公交应用程序,公交机构需要提高底层数据和供应商管理的可靠性。此外,还确定并讨论了公交应用程序的五种现有商业模式和新兴趋势。这项研究的发现提高了人们对公交应用程序的了解,并为未来的改进和实施提供了实用的建议。
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Current practices and emerging trends of transit apps for fixed-route bus services in the US
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来源期刊
CiteScore
6.40
自引率
0.00%
发文量
29
审稿时长
26 days
期刊介绍: The Journal of Public Transportation, affiliated with the Center for Urban Transportation Research, is an international peer-reviewed open access journal focused on various forms of public transportation. It publishes original research from diverse academic disciplines, including engineering, economics, planning, and policy, emphasizing innovative solutions to transportation challenges. Content covers mobility services available to the general public, such as line-based services and shared fleets, offering insights beneficial to passengers, agencies, service providers, and communities.
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