风格、内容和想法的成功

IF 4 2区 管理学 Q2 BUSINESS Journal of Consumer Psychology Pub Date : 2023-03-06 DOI:10.1002/jcpy.1346
Reihane Boghrati, Jonah Berger, Grant Packard
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引用次数: 3

摘要

从营销人员和消费者到领导者和卫生官员,每个人都希望增加他们的沟通影响力。但为什么有些沟通更有影响力呢?虽然有些人认为内容驱动成功,但我们认为风格或想法的表达方式起着重要作用。为了检验风格的重要性,我们将在内容至上的背景下进行研究:学术研究。虽然科学家们经常将写作视为一种无私的方式来传达无障碍的真相,但一项多方法的调查表明,写作风格会影响影响力。为了将内容与风格区分开来,我们关注一类与风格相关的独特单词(即虚词,如“and”、“the”和“on”),这些单词没有内容。对来自一系列学科的近30000篇文章的自然语言处理发现,虚词解释了解释的4-11%的总体方差和11-27%的语言内容对引文的影响。额外的分析考察了可能塑造成功的特定风格特征及其原因,强调了写作简洁、个人声音和时间视角的作用。实验进一步表明了风格的因果影响。研究结果提出了提高沟通影响力的方法,并强调了自然语言处理对理解想法成功的价值。
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Style, content, and the success of ideas

From marketers and consumers to leaders and health officials, everyone wants to increase their communications' impact. But why are some communications more impactful? While some argue that content drives success, we suggest that style, or the way ideas are presented, plays an important role. To test style's importance, we examine it in a context where content should be paramount: academic research. While scientists often see writing as a disinterested way to communicate unobstructed truth, a multi-method investigation indicates that writing style shapes impact. To separate content from style, we focus on a unique class of words linked to style (i.e., function words such as “and,” “the,” and “on”) that are devoid of content. Natural language processing of almost 30,000 articles from a range of disciplines finds that function words explain 4–11% of overall variance explained and 11–27% of language content's impact on citations. Additional analyses examine particular style features that may shape success, and why, highlighting the role of writing simplicity, personal voice, and temporal perspective. Experiments further indicate the causal impact of style. The results suggest ways to boost communication's impact and highlight the value of natural language processing for understanding the success of ideas.

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来源期刊
CiteScore
8.40
自引率
14.60%
发文量
51
期刊介绍: The Journal of Consumer Psychology is devoted to psychological perspectives on the study of the consumer. It publishes articles that contribute both theoretically and empirically to an understanding of psychological processes underlying consumers thoughts, feelings, decisions, and behaviors. Areas of emphasis include, but are not limited to, consumer judgment and decision processes, attitude formation and change, reactions to persuasive communications, affective experiences, consumer information processing, consumer-brand relationships, affective, cognitive, and motivational determinants of consumer behavior, family and group decision processes, and cultural and individual differences in consumer behavior.
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