分布式观察:算法和工作场所的重新配置,一个“自动化”交易的案例

IF 5.7 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Information and Organization Pub Date : 2021-12-01 DOI:10.1016/j.infoandorg.2021.100376
Thijs Willems , Ella Hafermalz
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引用次数: 2

摘要

当代组织越来越依赖数字技术来构建工作完成方式。算法是这些技术的基础。关于数字化转型的管理文献研究了算法如何使工作自动化或增强工作。在这样做的过程中,这篇文献将算法视为在很大程度上独立于现有的工作实践。相反,本文通过引入一种新的认知优势点来理解工作,从理论上和经验上说明了算法如何在时空意义上改变工作场所。我们通过借鉴先前关于重构和“观察方式”的工作,并通过对体育交易的定性案例研究来做到这一点。我们的分析表明,交易者和算法都以特定的、尽管不完整的方式感知和观察市场。由于这个市场部分是虚拟的,由一系列不同的参与者组成,“看到”市场需要了解其分布性质,并将时空遥远的元素拉到一起。我们的论文通过提出“分布式视觉”的概念透镜,为算法对工作的影响的文献做出了贡献。这突出表明,数字化转型不仅仅是通过技术自动化或增加任务的工具性优化过程,而是积极地重新配置要完成的工作。我们表明数字转换1)是相互的,因此是不可逆的;2)被修补过,需要修补的;3)引入新的组织漏洞。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

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Distributed seeing: Algorithms and the reconfiguration of the workplace, a case of 'automated' trading

Contemporary organizations increasingly rely on digital technologies structuring how work gets done. Algorithms in particular are fundamental for such technologies. Management literature on digital transformation has studied how algorithms either automate or augment work. In doing so, this literature treats algorithms as largely independent from existing work practices. This paper, on the contrary, theorizes and empirically illustrates how algorithms transform the workplace in a spatiotemporal sense by introducing a new epistemic vantage point through which work is understood. We do so by drawing on previous work on reconfiguration and ‘Ways of Seeing’, and through a qualitative case study on sports trading. Our analysis shows that traders and algorithms each perceive and see the market in specific, though incomplete ways. Since this market is partly virtual and constituted via a range of heterogeneous actors, ‘seeing’ the market entails knowing its distributed nature and pulling spatiotemporal distant elements together. Our paper contributes to the literature on the effects of algorithms on work by putting forward the conceptual lens of ‘distributed seeing’. This highlights that digital transformation is more than an instrumental optimization process by automating or augmenting tasks with technology but that it actively reconfigures the work to be done. We show that digital transformation 1) is reciprocal and thus irreversible; 2) patchworked and thus requires mending work; 3) introduces new organizational vulnerabilities.

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来源期刊
CiteScore
11.20
自引率
1.60%
发文量
18
期刊介绍: Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.
期刊最新文献
Stability and change in digital transformation: A repertoire model of institutionally embedded technology affordances Virtual social contagion in online support communities Transformed knowledge work infrastructures in times of forced remote work Editorial Board Digital innovation, platforms, and global strategy
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