四舍五入的价格折扣会降低销售额吗?

IF 4 2区 管理学 Q2 BUSINESS Journal of Consumer Psychology Pub Date : 2023-09-08 DOI:10.1002/jcpy.1384
Subhash Jha, Abhijit Biswas, Abhijit Guha, Dinesh Gauri
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引用次数: 0

摘要

有些零售商会将价格折扣四舍五入,比如将 7.7%的折扣显示为 8%。在这种情况下,普通人会认为,显示 8%的折扣(相对于 7.7%的折扣)会增加购买意向。然而,在本研究报告中,我们发现,显示四舍五入的高价值折扣(8%)与更精确但低价值的折扣(7.7%)相比,会降低购买意愿。具体来说,我们表明,使用更精确的折扣框架会增加人们对折扣持续时间较短的看法,从而增加购买意愿。本研究报告提出了一个相关的反直觉效应,我们建议对行为定价和数字信息处理方面的工作做出贡献。此外,这项工作对实践也有影响,它展示了如何以最佳方式显示价格折扣。
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Can rounding up price discounts reduce sales?

Some retailers round up price discounts, such as displaying a 7.7% discount as an 8% discount. In such instances, lay beliefs would suggest that displaying an 8% discount (vs. a 7.7% discount) would increase purchase intentions. In this research report, however, we show that displaying a rounded-up, higher-value discount (8%) versus a more precise but lower-value discount (7.7%) reduces purchase intentions. Specifically, we show that using a more precise discount framing increases perceptions that the discount duration is shorter, in turn increasing purchase intentions. This research report presents a relevant and counterintuitive effect, and we propose contributions to work on both behavioral pricing and numerical information processing. Furthermore, this work has implications for practice, showing how to optimally display price discounts.

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来源期刊
CiteScore
8.40
自引率
14.60%
发文量
51
期刊介绍: The Journal of Consumer Psychology is devoted to psychological perspectives on the study of the consumer. It publishes articles that contribute both theoretically and empirically to an understanding of psychological processes underlying consumers thoughts, feelings, decisions, and behaviors. Areas of emphasis include, but are not limited to, consumer judgment and decision processes, attitude formation and change, reactions to persuasive communications, affective experiences, consumer information processing, consumer-brand relationships, affective, cognitive, and motivational determinants of consumer behavior, family and group decision processes, and cultural and individual differences in consumer behavior.
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