Развитие креативности педагогов в процессе разрешения конфликтов

The aim of the article is to present creativity in the process of pedagogical conflict resolution. The results of psychological research conducted among secondary school teachers are given.  The article summarizes the results of the study of personality and creativity highlighted its main components. Methods. The methods involve theoretical analysis of the problem and the subject of investigation, philosophical, psychological, pedagogical, sociological literature research; empirical methods (school teacher’s psychological testing by means of hand-picked procedures); methods stimulating educational specialists to take initiative in the process of conflict situations› constructive resolution (training methods group discussion, role-playing and business games, specific situations analysis); quantitative and qualitative analysis of empirical results (computer data processing, data design in the form of tables, schemes, illustrations, diagrams, bar charts), methods of mathematical statistics (The Spearman's Rank Correlation Coefficient, φ-Fisher). Data processing procedure is actualized by means of MS Excel package and statistical manipulation program «Statistica 8.0».  Results and scientific novelty . The scientific belief of the following concepts content is concretized: «educational specialist’s creativity in the process of conflict resolution», «pedagogical conflict»; psycho-pedagogical conditions of creativity development in the process of conflict resolution are determined. Personal and behavioral features of various creativity level pedagogues are elicited. The correlation of educational specialist’s creativity with peculiarities of their behavior in conflict situations is revealed. It is stated that creativity appears to be one of the determinant of individual’s action, which is oriented on constructive conflict resolution. The program schemed by us promoted the extension of the teachers creative potential, which, in return, promoted upgrading of unusual mentality and creative approach to problem situations solution, which gives an opportunity to resolute pedagogical conflicts constructively.  The program of educational specialist’s creative development in the process of conflict resolution is elaborated and tested. The interconnection of creativity, personal and behavioral peculiarities of educational workers in the process of conflict resolution is elicited. The research concludes in educational specialist’s creative development program elaboration in the process of conflict resolution, which promotes the pedagogues’ personal growth, enhancement of professional activity, increase of theoretical and practical background of the teachers for solving conflict situations.  Practical significance . Research results may be applied in psychological consulting, in pedagogues’ and psychologists’ teaching or advanced training. The program of educational specialist’s creative development elaboration in the process of conflict resolution may be exercised in psychological educational service functioning.