移动广告技术接受模型(M-TAM): TAM在移动营销情境下的延伸

M. Haq, A. Ghouri
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引用次数: 0

摘要

移动广告技术已经彻底改变了公司与客户互动的方式。这为营销人员和消费者提供了便利、灵活和无处不在等优势。尽管移动广告技术具有优势,但营销人员和研究人员在无法准确预见消费者行为结果的情况下,很难形成适合消费者的移动广告技术。此外,这一领域的学术研究似乎很少。本研究旨在实证检验移动广告技术因素(即易用性、有用性、个性化和可信度)对消费者采用行为的影响。这些因素也被情感价值中介,以影响最终用户的采用行为。本研究以横断面管理调查为基础,采用定量方法对大学生进行问卷调查。通过SmartPLS 3使用偏最小二乘(PLS)两步路径建模来检验直接和间接假设。研究结果表明,移动广告技术因素(易用性、有用性、个性化和可信度)通过情感价值直接或间接影响消费者的采用行为。在此基础上,讨论了本研究的理论和实践贡献、局限性和未来研究的建议。
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Mobile Advertising Technology Acceptance Model (M-TAM): An Extension of TAM in Mobile Marketing Context
: Mobile advertising technology has revolutionized the way companies interact with their customers. This has offered both marketers and consumers the advantages of convenience, flexibility, and ubiquity etc. Irrespective of the advantages of mobile advertising technology, it is not easy for marketers and researchers to form adoptable mobile advertising technology for consumers without being in a position to precisely foresee consumers’ behavioural outcome. Additionally, this field appears to be scant in academic researches. The current study was initiated to empirically examine the influence of m-advertising technological factors (i.e., ease of use, usefulness, personalization and credibility) on consumers’ adoption behaviour. These factors were also mediated by emotional value in order to influence end users’ adoption behaviour. A quantitative approach based upon a cross-sectional administered survey was employed to collect the data from university going student as respondents. The Partial Least Square (PLS) two step path modelling was used through SmartPLS 3 to test the direct and indirect hypotheses. The results indicate that mobile advertising technology factors (i.e., ease of use, usefulness, personalization and credibility) directly and indirectly impact consumers’ adoption behaviour through emotional value. Based on the findings of the study, theoretical and practical contributions along with certain limitations and future researches recommendation are discussed consequentially.
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审稿时长
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