数字化工作制作及其对工作绩效的积极影响:个人-任务-技术契合的视角

Yanwei Shi, Julan Xie, Yani Wang, Nan Zhagn
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引用次数: 0

摘要

随着数字经济和数字技术的蓬勃发展,数字化转型已经从一些龙头企业的“可选”转变为对更多企业的“强制性”要求。然而,许多企业在数字化转型过程中面临着绩效增长缓慢、转型可持续性不足等问题。在这些问题的可能原因中,员工的数字能力、数字技术和数字工作需求之间的不匹配(即个人-任务-技术不匹配)是主要原因。因此,了解员工如何主动改变数字化工作环境,提高个人任务与技术的契合度,从而提高工作绩效,具有理论和实践意义。本项目在工作制作研究和个人-任务-技术契合理论的基础上,提出了数字化工作制作的新概念,并探讨了数字化工作制作对员工工作绩效的影响机制。同时,从同事、领导者和组织结构的角度出发,本项目将研究数字化工作制定支持、数字化领导和组织形式化作为数字化工作制定与工作绩效之间关系的潜在边界条件。我们打算使用焦点小组访谈、案例研究、多来源和多波调查以及每日日记调查来检验我们的假设。该项目将有助于从主动适应的角度扩大数字就业研究,并为就业制定研究开辟新的研究主题。为员工主动适应数字化转型,获取数字智能红利提供理论指导和实践干预方案。
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Digital job crafting and its positive impact on job performance: The perspective of individual-task-technology fit
: With the booming development of digital economy and digital technology, digital transformation has changed from an "optional" choice for some leading enterprises to a "mandatory" requirement for more enterprises. However, many companies face several problems in the digital transformation process such as slow performance growth and insufficient transformation sustainability. Among possible reasons for these problems, the misfit between employees' digital competencies, digital technologies, and digital job demands (i.e., individual-task-technology misfit) is the main one. Therefore, understanding how employees can proactively change the digital job environment and increase individual-task-technology fit to improve job performance has both theoretical and practical implications. Based on the job crafting research and individual-task-technology fit theory, this project proposes a new concept called digital job crafting and explore the mechanisms for the effect of digital job crafting on employees' job performance. Meanwhile, from the perspectives of colleagues, leaders, and organizational structure, this project will examine digital job crafting support, digital leadership, and organizational formalization as potential boundary conditions of the relationship between digital job crafting and job performance. We intend to test our hypotheses using focus group interviews, case studies, multi-source and multi-wave surveys, and daily diary surveys. This project will contribute to expanding digital job research from a proactive adaptation perspective and initiate new research themes for job crafting research. It also provides theoretical guidance and practical intervention plans for employees to proactively adapt to digital transformation and gain digital intelligence dividends.
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