{"title":"服务营销","authors":"Zhang Xiao","doi":"10.4324/9780080496405-34","DOIUrl":null,"url":null,"abstract":"Economic globalization has ushered in a new service,\"global services era.\" In the increasingly fierce market competition,how to make the customer be a loyal consumer of a product is an important factor in the business survival development.Service marketing as a series of marketing activities adopted in the marketing process in order to fully meet consumer demand under the premise of careful analysis on the consumer demand in a company,has become the leading direction for the enterprises to develop innovative marketing.In carrying out services marketing,it should be a profound understanding of its importance,make full use of personnel management strategy,customer satisfaction strategy and service innovation strategies to promote the services marketing full playing its effectiveness.","PeriodicalId":68601,"journal":{"name":"黄冈职业技术学院学报","volume":"1 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2011-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Marketing of Services\",\"authors\":\"Zhang Xiao\",\"doi\":\"10.4324/9780080496405-34\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Economic globalization has ushered in a new service,\\\"global services era.\\\" In the increasingly fierce market competition,how to make the customer be a loyal consumer of a product is an important factor in the business survival development.Service marketing as a series of marketing activities adopted in the marketing process in order to fully meet consumer demand under the premise of careful analysis on the consumer demand in a company,has become the leading direction for the enterprises to develop innovative marketing.In carrying out services marketing,it should be a profound understanding of its importance,make full use of personnel management strategy,customer satisfaction strategy and service innovation strategies to promote the services marketing full playing its effectiveness.\",\"PeriodicalId\":68601,\"journal\":{\"name\":\"黄冈职业技术学院学报\",\"volume\":\"1 1\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2011-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"黄冈职业技术学院学报\",\"FirstCategoryId\":\"95\",\"ListUrlMain\":\"https://doi.org/10.4324/9780080496405-34\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"黄冈职业技术学院学报","FirstCategoryId":"95","ListUrlMain":"https://doi.org/10.4324/9780080496405-34","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Economic globalization has ushered in a new service,"global services era." In the increasingly fierce market competition,how to make the customer be a loyal consumer of a product is an important factor in the business survival development.Service marketing as a series of marketing activities adopted in the marketing process in order to fully meet consumer demand under the premise of careful analysis on the consumer demand in a company,has become the leading direction for the enterprises to develop innovative marketing.In carrying out services marketing,it should be a profound understanding of its importance,make full use of personnel management strategy,customer satisfaction strategy and service innovation strategies to promote the services marketing full playing its effectiveness.