观赏性体育服务质量分析

IF 0.5 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Applied Sport Management Pub Date : 2022-01-01 DOI:10.7290/jasm14h59c
A. Ozkul, Gazi Duman
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引用次数: 0

摘要

从球迷、运动员到教练、经理和赞助商,许多不同参与者的贡献使观赏性体育赛事成为可能。通过在观赏性体育中共同创造价值的视角,我们讨论了如何通过收集和分析每个参与者的数据来将体育分析与观赏性体育服务质量联系起来。
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Analytics on Service Quality in Spectator Sports
Spectator sport events are made possible by the contributions of many different participants ranging from fans and players to coaches, managers and sponsors. Through the lens of co-creation of value in the spectator sports, we discuss how sport analytics can relate to spectator sport service quality by collecting and analyzing data from each participating actor.
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Journal of Applied Sport Management
Journal of Applied Sport Management HOSPITALITY, LEISURE, SPORT & TOURISM-
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