神经营销研究的方法和技术

D. Lukic
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引用次数: 1

摘要

在过去的二十年里,神经营销研究方法和技术的发展取得了进步,使它们不仅可以用于科学目的,而且可以用于研究消费者行为的商业目的。本文将回顾神经营销研究的各种方法和技术,突出使用这些的优点和缺点,为消费者行为研究的目的。作为论文的研究部分,结合实验室神经营销研究(脑电图和眼动追踪)进行,检查消费者的内隐态度(注意力和情绪,实时,从秒到秒),其目标是检查消费者如何隐式反应不同的营销刺激(可口可乐和百事可乐品牌的电视广告)。该研究还考察了通过问卷调查收集的有意识的消费者态度是否与联合神经营销研究的结果重叠。研究发现,被测营销刺激对被测快消品品牌的隐性定位有正向影响。此外,通过对外显和内隐消费者态度的比较分析,发现两者之间存在一致性。最后,研究发现,神经营销研究有潜力改善营销传播(测试电视广告),从而快速消费品品牌的定位。
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Methods and techniques of neuromarketing research
Advances in the development of neuromarketing research methods and techniques, over the past two decades, have enabled their application not only for scientific purposes, but also for commercial purposes of researching consumer behavior. This paper will review various methods and techniques of neuromarketing research, highlighting the advantages and disadvantages of using these, for the purpose of consumer behavior research. As a research part of the paper, combined laboratory neuromarketing research (EEG and eye tracking) was conducted, that examined implicit attitudes of consumers (attention and emotions, in real time, from second to second), whose goal was to examine how consumers react implicitly to different marketing stimuli (TV commercials for Coca Cola and Pepsi Cola brands). The research additionally examined whether there is an overlap of conscious consumer attitudes, collected by the research method through a questionnaire, with the results of the combined neuromarketing research. The research found that the tested marketing stimuli have a positive impact on the implicit positioning of tested FMCG brands. In addition, by comparative analysis of explicit and implicit consumer attitudes, it was found that there is agreement between them. Finally, the research found that neuromarketing research has the potential to improve marketing communication (tested TV commercials), and thus the positioning of FMCG brands.
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0.00%
发文量
23
审稿时长
12 weeks
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