通过跨文化虚拟协作,为全球化的工作场所准备未来的商业专业人士

Luana Ferreira-Lopes, Ingrid Van Rompay-Bartels
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引用次数: 6

摘要

大学越来越多地采用跨文化虚拟协作(IVC)来连接和发展来自不同地区的学生的跨文化能力。然而,IVC的设计和实施已被证明是具有挑战性的,因此需要分享积极的经验。本文探讨了学生参与西班牙和荷兰大学IVC项目的总体印象,并讨论了这种实践所固有的持续改进过程。本文介绍了(a)通过满意度调查收集的学生反馈的内容分析结果,以及(b)参与的教师对跨文化虚拟协作项目实施过程中遇到的挑战的观察。分析表明,IVC在培养学生跨文化能力的不同方面具有潜力,特别是跨文化团队合作、意识和技能。学生们对在跨文化团队中工作的经历、项目的“实际应用”以及获得文化知识的机会表示赞赏。在机构层面,最大的挑战是协调参与机构的课程、时间表和评分系统。在课堂层面,学生之间的互动应该逐渐发生。讨论还探讨了大学和公司之间的伙伴关系如何有助于使跨文化虚拟协作的培训更加真实。鉴于其对学生跨文化能力发展的影响,跨文化虚拟协作项目已被两所大学公认为最佳实践,已正式纳入参与机构的课程,并复制到其他学科领域。
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Preparing future business professionals for a globalized workplace through intercultural virtual collaboration
Universities have increasingly been adopting intercultural virtual collaboration (IVC) to connect and develop the intercultural competence of students from different locations. However, the design and implementation of IVC have proved to be challenging, and thus there is a need for sharing positive experiences. This paper explores students’ overall impressions toward their participation in an IVC project involving a Spanish and Dutch university and discusses the on-going improvement process inherent to such practice.,This article presents (a) the results obtained from a content analysis of students’ feedback collected through a satisfaction survey, and (b) the observations of participating teachers on the challenges encountered during the implementation of the intercultural virtual collaborative project.,The analysis shows the potential of IVC to develop different aspects of students’ intercultural competence, especially intercultural teamwork, awareness and skills. Students appreciated the experience of working in intercultural teams, “the real-life application” of the project and the opportunity to gain cultural knowledge. At the institutional level, the biggest challenge related to aligning participating institutions’ courses, schedules, and grading systems. At the classroom level, it is argued that interaction between students should happen gradually. The discussion also approaches how partnerships between universities and companies could contribute to making training in intercultural virtual collaboration more authentic.,Given its impact on the development of students’ intercultural competence, the intercultural virtual collaborative project has been recognized as a best-practice in both universities, being officially incorporated into the curriculum of the participating institutions and replicated to other subject areas.
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来源期刊
Development and Learning in Organizations
Development and Learning in Organizations Social Sciences-Library and Information Sciences
CiteScore
0.80
自引率
0.00%
发文量
74
期刊介绍: Development and Learning in Organizations: An International Journal is a unique management information resource for today"s busy managers who are seeking to develop their organization in the right direction. Case studies on leading companies and viewpoints from some of the best thinkers in the area of organizational development and learning combine to make this journal a very welcome addition to the management literature. In addition, as part of our special service, we scour through the mass of academic and non-academic literature to ensure that we keep up to date with the best and newest ideas. We then distil this information for our readers and present the most meaningful implications for managers in easy-to-digest reviews and commentaries.
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