影响伊朗采用电子政务的关键因素

M. Shajari, Z. Ismail
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引用次数: 10

摘要

与发达国家相比,发展中国家的电子政务实施似乎要慢一些。电子政务服务的一个重要问题是用户的采用。找出影响政府电子服务采用的因素,有助于管理者找到更适合电子政府的技术采用模式。本研究通过对公共组织中使用电子政务服务的IT经理的访谈,提出了影响电子政务服务的关键因素。本研究使用讨论最多的采用模型来确定因素。基于对伊朗公共组织的访谈,本研究发现了合适的因素,并将可信度作为影响电子政务服务采用的外部关键因素。
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Key Factors Influencing the Adoption of E-government in Iran
Compare to developed countries, e-Government implementation in developing countries seems to be slower. One of the important issues for the e-Government services is adoption of users. Finding the factors which impact on the adoption of government e-Services would lead the managers to a better technology adoption model which is more suitable for e-Government. This study presents the essential factors based on the interviews with the IT managers in the public organization using e-Government services. This study uses the most discussed adoption models to identify the factors. Based on interviews done in Iran's public organizations, this study finds the suitable factors and includes trustworthiness as an external key factor influencing the adoption of e-Government services.
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