工作环境与实习满意度的关系——以德国某四星级酒店餐厅为例

Chatarina Natalia Putri
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引用次数: 1

摘要

影响实习满意度的因素有很多。工作环境是导致这种结果的因素之一。然而,许多组织忽略了它的重要性。本研究的目的是确定工作环境与实习满意度之间是否存在显著的关系,以及确定工作环境的维度是否显著影响实习满意度。这些维度分别是:学习机会、主管支持、职业发展机会、同事支持、组织满意度、工作时间和尊重需求。本研究共向受访者发放了111份问卷,并通过SPSS程序进行处理,得出本研究的结果。结果表明,学习机会、职业发展机会、组织满意度和尊重需求是影响实习满意度的因素。另一方面,主管支持、同事支持和工作时间是导致实习不满的因素。结果还表明,组织满意度是影响实习满意度的最强因素,而同事支持是影响实习满意度的最弱因素。
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The Relationship between Working Environment and Internship Satisfaction Level: A Case Study Of A 4-Star Hotel Restaurant In Germany
There are many factors that can lead to internship satisfaction. Working environment is one of the factors that will result to such outcome. However, many organizations discarded the fact of its importance. The purpose of this study is to determine whether there is a significant relationship between working environment and internship satisfaction level as well as to determine whether the dimensions of working environment significantly affect internship satisfaction. The said dimensions are, learning opportunities, supervisory support, career development opportunities, co-workers support, organization satisfaction, working hours and esteem needs. A total of 111 questionnaires were distributed to the respondents and were processed by SPSS program to obtain the result of this study. The results reveal that learning opportunities, career development opportunities, organization satisfaction and esteem needs are factors that contribute to internship satisfaction level. In the other hand, supervisory support, co-workers support and working hours are factors that lead to internship dissatisfaction. The result also shows that organization satisfaction is the strongest factor that affects internship satisfaction while co-workers support is the weakest.
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