{"title":"为什么用户评论会影响新闻内容的感知质量:判断过程的作用","authors":"P. Weber, Fabian Prochazka, W. Schweiger","doi":"10.1027/1864-1105/a000217","DOIUrl":null,"url":null,"abstract":"User comments on news websites are frequently uncivil and are not supported by reasoned argumentation. These characteristics can have negative effects on the perceived quality of the commented-on journalistic content, yet to date, it remains unclear how such effects occur. We propose three mechanisms that assume that the effect of user comments depends on how deliberately and elaborately the quality of the commented-on news item is judged. We conducted an experiment (N = 633) in which we varied the level of civility and reasoning in the comments accompanying a news article and the brand of the news website on which it was presented. The results showed that a lack of reasoning in the comments decreased the perceived quality of the news item irrespective of brand awareness, but only with high elaboration during judgment. Incivility in the comments decreased the perceived quality of the journalistic content, but only with low elaboration, and only with an unknown news brand. We discuss different psychological mechanisms that can explain this pattern of effects.","PeriodicalId":46730,"journal":{"name":"Journal of Media Psychology-Theories Methods and Applications","volume":null,"pages":null},"PeriodicalIF":1.7000,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"19","resultStr":"{\"title\":\"Why User Comments Affect the Perceived Quality of Journalistic Content: The Role of Judgment Processes\",\"authors\":\"P. Weber, Fabian Prochazka, W. Schweiger\",\"doi\":\"10.1027/1864-1105/a000217\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"User comments on news websites are frequently uncivil and are not supported by reasoned argumentation. These characteristics can have negative effects on the perceived quality of the commented-on journalistic content, yet to date, it remains unclear how such effects occur. We propose three mechanisms that assume that the effect of user comments depends on how deliberately and elaborately the quality of the commented-on news item is judged. We conducted an experiment (N = 633) in which we varied the level of civility and reasoning in the comments accompanying a news article and the brand of the news website on which it was presented. The results showed that a lack of reasoning in the comments decreased the perceived quality of the news item irrespective of brand awareness, but only with high elaboration during judgment. Incivility in the comments decreased the perceived quality of the journalistic content, but only with low elaboration, and only with an unknown news brand. We discuss different psychological mechanisms that can explain this pattern of effects.\",\"PeriodicalId\":46730,\"journal\":{\"name\":\"Journal of Media Psychology-Theories Methods and Applications\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":1.7000,\"publicationDate\":\"2019-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"19\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Media Psychology-Theories Methods and Applications\",\"FirstCategoryId\":\"102\",\"ListUrlMain\":\"https://doi.org/10.1027/1864-1105/a000217\",\"RegionNum\":4,\"RegionCategory\":\"心理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"COMMUNICATION\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Media Psychology-Theories Methods and Applications","FirstCategoryId":"102","ListUrlMain":"https://doi.org/10.1027/1864-1105/a000217","RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMMUNICATION","Score":null,"Total":0}
Why User Comments Affect the Perceived Quality of Journalistic Content: The Role of Judgment Processes
User comments on news websites are frequently uncivil and are not supported by reasoned argumentation. These characteristics can have negative effects on the perceived quality of the commented-on journalistic content, yet to date, it remains unclear how such effects occur. We propose three mechanisms that assume that the effect of user comments depends on how deliberately and elaborately the quality of the commented-on news item is judged. We conducted an experiment (N = 633) in which we varied the level of civility and reasoning in the comments accompanying a news article and the brand of the news website on which it was presented. The results showed that a lack of reasoning in the comments decreased the perceived quality of the news item irrespective of brand awareness, but only with high elaboration during judgment. Incivility in the comments decreased the perceived quality of the journalistic content, but only with low elaboration, and only with an unknown news brand. We discuss different psychological mechanisms that can explain this pattern of effects.
期刊介绍：
Journal of Media Psychology (JMP) is committed to publishing original, high-quality papers which cover the broad range of media psychological research. This peer-reviewed journal focuses on how human beings select, use, and experience various media as well as how media (use) can affect their cognitions, emotions, and behaviors. Submissions must substantially advance the current state-of the art on a theoretical and/or an empirical level. To name just a few typical fields and domains of inquiry, the Journal of Media Psychology considers manuscripts dealing with research on entertainment, computer-mediated communication (including social media), human-computer interaction, e-learning, computer and video games, virtual environments, or advertising. The journal is also open to research from neighboring disciplines as far as this work ties in with psychological concepts of the uses and effects of the media. Submissions of comparative work, e.g., crossmedia, cross-gender, or cross-cultural, are encouraged. Moreover, submissions including alternative analysis procedures such as the Bayesian approach are welcome. Starting in 2015, the pre-registration of research plans will also be possible. To ensure short turn-around cycles for manuscript review and fast publication, the Journal of Media Psychology relies heavily upon electronic communication and information exchange, starting from electronic submission and continuing throughout the entire review and production process.
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