企业社会责任、道德公民和组织文化三者之间的动态关系决定了企业声誉

Hassan Bilal, N. Saif
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摘要

本研究调查了三个不同的轮胎公司的企业社会责任(CSR)概念、道德公民行为和企业声誉。采用整群抽样的方法,最终从三个不同的整群中选出150名参与者。响应率因集群而异。最后,对240名参与者的数据进行进一步分析。通过采用问卷的方式收集数据。采用Barron和Kennymethod检验组织文化的中介作用和调节作用。结果表明,企业声誉与所选企业的社会责任程序密切相关。很明显,企业社会责任导致了良好的公民文化的形成,这反过来又创造了企业的积极形象。基于研究结果,本文认为,在巴基斯坦和其他发展中国家,企业社会责任的概念还处于起步阶段,因此企业社会责任的真正应用还需要一段时间。
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THE DYNAMIC RELATIONSHIP BETWEEN CORPORATE SOCIAL RESPONSIBILITY, ETHICAL CITIZENSHIP AND ORGANIZATION CULTURE TO DETERMINE THE FIRM REPUTATION
Current study investigates concept of Corporate Social responsibility (CSR), Ethical Citizenship Behavior and firm reputation from three different tires of organizations. Cluster sampling was applied and finally 150 participants from three different clusters were selected. Response rate varies from the different cluster. Finally, 240 participant’s data were analyzed for further analysis. Data was collected through adopted version of questionnaires. Barron and Kenny method was employed to check the mediational as well as moderating role of organization culture. The results indicate that firm reputation is strongly associated with corporate social responsibility procedures of selected firm. It is evident that CSR leads to formulate the favorable citizenship culture which in turn create positive image of firm. Based on the results it is recommended that as the concept of CSR responsively is yet in the introductory stage in Pakistan as well as other developing countries, that’s why it will take time to apply the concept of CSR in its true manner.
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