员工经验的前因:系统的文献回顾

A. Grover, Ginni Chawla
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引用次数: 0

摘要

背景:员工体验文献表明,要获得员工体验的好处,重要的是要深入研究员工体验的前因,并利用它来实现个人和组织层面的结果。目的:现有文献对“员工体验”一词及其前因缺乏共识,因此本研究旨在对“员工体验”一词进行概念化,并对文献中报道的“员工体验”前因进行深入研究。方法:本研究采用系统文献综述(SLR)方法及相关分析,以达到本文所确定的目标。结论:作者成功地为理论和实践提供了一个员工体验的工作定义,并将员工体验的46个前因(来自28篇期刊文章)分为两种类型,即个人和组织。这一全面的前因列表,无论是否经过实证检验,都有望在实践、研究和理论建设中帮助研究人员和实践者。
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Antecedents of Employee Experience: A Systematic Review of Literature
Background : The employee experience literature suggests that to reap the bene fi ts of employee experience, it ' s important to delve into the antecedents of employee experience and leverage it to achieve individual and organizational level outcomes. Objective : The existing literature lacks consensus on the term ‘ employee experience ’ and its antecedents, hence this study aims to conceptualize the term ‘ employee experience ’ and study in-depth its antecedents as reported in the literature. Method : The study uses systematic literature review (SLR) methodology along with relational analysis to achieve the objectives identi fi ed for this paper. Conclusion : The authors successfully provide a working de fi nition of employee experience for theory and practice and have categorized the 46 antecedents of employee experience (identi fi ed from 28 journal articles) into two types, viz. individual and organizational. This comprehensive listing of antecedents, whether empirically examined or not, is ex-pected to aid researchers and practitioners alike in practice, research, and theory building.
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