职业倦怠与感知压力的关系:以医护人员为例

Nevzat Devebakan
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引用次数: 6

摘要

目的:医学专业人员感知压力和倦怠症状之间的复杂关系是一个被忽视的话题,并且研究这两个变量之间关系的研究有限。本研究以Maslach的三维模型为基础,探讨感知压力与职业倦怠之间的关系。方法:选取Dokuz Eylul大学附属医院各科室医务秘书156名,男性32名,女性124名。所有参与者的社会人口统计表格在访谈期间完成。由被试完成土耳其MBI (Maslach's Burnout Inventory)和土耳其PSS (Perceived Stress Scale)。结果:在性别、婚姻状况、文化程度、工作单位等社会人口学变量上,压力和倦怠得分差异无统计学意义。此外,压力与情绪耗竭和去人格化呈正相关,去人格化和个人成就分量表对压力有显著的预测作用。讨论:制定旨在降低医疗机构中个人压力水平的计划,并在这方面采取一些预防措施,也会降低倦怠水平,提高工作效率。
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The Relationship Between Burnout and Perceived Stress: A sample of Healthcare Workers
Objective: The complex relationship between perceived stress and burnout symptoms in medical professionals is an overlooked topic abd there are limited studies that examine the relationship between these two varriables. In this study, it is aimed to examine the relationship between perceived stress and burnout based on Maslach’s three-dimensional model. Methods: The study sample consists of 32 males, 124 females and totally 156 medical secretaries from different departments of Dokuz Eylul University Hospital (DEUH). Sociodemographic form for all the participants was completed during the interviews. The Turkish MBI (Maslach's Burnout Inventory) and Turkish PSS (Perceived Stress Scale) were completed by the participants. Results: Our findings revealed that stress and burnout scores were not statistically significant different in terms of sociodemographic variables such as gender, marital status, education level, and working unit. Furthermore, stress was found to be positively correlated with emotional exhaustion and depersonalization and also depersonalization and personal accomplishment subscales were significantly predictive of stress. Discussion: The development of programs aimed at reducing the stress level of individuals in healthcare organizations and taking some precautions in this direction will also decrease the level of burnout and increase the work efficiency.
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