解决痴呆护理的微妙之处:GPS监测系统的预研究和评估

Lin Wan, Claudia Müller, V. Wulf, D. Randall
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引用次数: 49

摘要

在这项工作中,我们提出了一个以用户为中心的开发过程,用于基于gps的监测系统的痴呆症护理。我们的研究涵盖了一个完整的设计过程,包括定性-实证预研究、原型设计过程和在三种不同的实践环境中对稳定原型的长期占用过程的调查。具体来说,我们处理患有晚期痴呆症的人的“流浪”问题。虽然GPS跟踪并不是一个新颖的技术目标,但这些系统在痴呆症护理中的使用率仍然很低。因此,本文采取了社会技术立场的发展和占用GPS技术在痴呆症护理和评估周围护理的实际和意识形态问题,以了解为什么。我们还提供了两种不同环境的设计研究,家庭和机构护理,并报告了基于gps的跟踪系统的设计,反映了这些考虑。最重要的是,信息和通信技术需要反映复杂的组织、意识形态和实际问题,这些问题构成了道德世界的一部分,而敏感是至关重要的。
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Addressing the subtleties in dementia care: pre-study & evaluation of a GPS monitoring system
In this work we present a user-centered development process for a GPS-based monitoring system to be used in dementia care. Our research covers a full design process including a qualitative-empirical pre-study, the prototyping process and the investigation of long-term appropriation processes of the stable prototypes in three different practice environments. Specifically, we deal with the problem of 'wandering' by persons suffering from late-phase dementia. Although GPS tracking is not a novel technological objective, the usage of those systems in dementia care remains very low. The paper therefore takes a socio-technical stance on development and appropriation of GPS technology in dementia care and assesses the practical and ideological issues surrounding care to understand why. We additionally provide design research in two different settings, familial and institutional care, and report on the design of a GPS-based tracking system reflecting these considerations. What comes to the fore is the need for ICT to reflect complex organizational, ideological and practical issues that form part of a moral universe where sensitivity is crucial.
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