工作投入的任务层面视角:一种有助于区分投入和倦怠概念的新方法

Sabine Sonnentag
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引用次数: 82

摘要

本文从任务层面的角度对工作投入与职业倦怠的概念进行了区分。具体来说,我认为工作投入(即活力、奉献和专注的体验)。Bakker, 2004)是在工作过程中产生的。它不仅因人而异,也不仅在一天到另一天之间(甚至在一天的过程中)波动,而且在不同的工作任务之间也会有很大的差异。职业倦怠(尤其是精疲力竭)作为一种慢性状态,在不同的工作任务中并没有什么不同。我描述的任务特征来源于工作特征模型(Hackman &Oldham, 1976)作为任务特定工作投入的预测因素,并讨论了任务特征与工作层面的社会和个人资源之间的相互作用效应。我概述了未来研究的可能途径,并指出了实际意义,包括任务设计和员工在整个工作日的精力管理。
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A task-level perspective on work engagement: A new approach that helps to differentiate the concepts of engagement and burnout

This theoretical paper differentiates work engagement from the burnout concept by using a task-level perspective. Specifically, I argue that work engagement (i.e., the experience of vigor, dedication and absorption, Schaufeli & Bakker, 2004) emerges during the process of working. It does not only differ between persons and does not only fluctuate from one day to the other (or even within the course of a day), but can vary largely between different work tasks. Burnout (and particularly exhaustion) as a chronic state does not differ from one work task to the other. I describe task features derived from the job characteristics model (Hackman & Oldham, 1976) as predictors of task-specific work engagement and discuss interaction effects between task features on the one hand and job-level social and personal resources on the other hand. I outline possible avenues for future research and address practical implications, including task design and employee's energy management throughout the workday.

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