多社区景观中的社区身份和用户参与

Justine Zhang, William L. Hamilton, Cristian Danescu-Niculescu-Mizil, Dan Jurafsky, J. Leskovec
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引用次数: 62

摘要

一个社区的身份定义并塑造了它的内部动态。我们目前对这种相互作用的理解主要局限于从个别社区的孤立研究中收集的一瞥。在这项工作中,我们在各种各样的在线社区中对这种关系的本质进行了系统的探索。为此,我们引入了一种定量的、基于语言的类型学,反映了社区身份的两个关键方面:如何与众不同,以及它在时间上是如何动态的。通过将近300个Reddit社区映射到这种类型的景观中,我们揭示了用户参与模式如何随社区特征而变化的规律。我们的研究结果表明,新用户和现有用户与社区互动的方式强烈而系统地依赖于它所培养的集体身份的性质,这对社区维护者来说是非常重要的。例如,具有独特和高度动态身份的社区更有可能留住用户。然而,这样的小众社区在现有用户和新用户之间也表现出更大的文化适应差距,这可能会阻碍后者的整合。更一般地说,我们的方法揭示了不同社会现象在不同社区中表现的差异,并表明构建多社区景观可以更好地理解这种多样性的系统本质。
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Community Identity and User Engagement in a Multi-Community Landscape
A community's identity defines and shapes its internal dynamics. Our current understanding of this interplay is mostly limited to glimpses gathered from isolated studies of individual communities. In this work we provide a systematic exploration of the nature of this relation across a wide variety of online communities. To this end we introduce a quantitative, language-based typology reflecting two key aspects of a community's identity: how distinctive, and how temporally dynamic it is. By mapping almost 300 Reddit communities into the landscape induced by this typology, we reveal regularities in how patterns of user engagement vary with the characteristics of a community. Our results suggest that the way new and existing users engage with a community depends strongly and systematically on the nature of the collective identity it fosters, in ways that are highly consequential to community maintainers. For example, communities with distinctive and highly dynamic identities are more likely to retain their users. However, such niche communities also exhibit much larger acculturation gaps between existing users and newcomers, which potentially hinder the integration of the latter. More generally, our methodology reveals differences in how various social phenomena manifest across communities, and shows that structuring the multi-community landscape can lead to a better understanding of the systematic nature of this diversity.
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