Innovación al sistema de tutorías para fortalecer su uso e impacto en la acción tutorial

Tutoring has been implemented in higher education institutions as a strategy that contributes to the improvement of the students' academic performance as well as their comprehensive training while improving efficiency in the institutions. At the Instituto Tecnológico de Tehuacán, a web system was developed with the aim of being a support tool in the development of the Tutoring initiatives. This system was operated in 2019, to analyze the impact of its implementation. This document presents the results of the system implementation as well as its innovative approach, which consists of using an opensource framework, compatible with a database that was developed with the objective of having a system that integrates the main actors from the tutoring program, and helps them develop tutoring initiatives in a simpler and more productive way by integrating improvements and new features. Therefore, the system will impact in successfully achieving the goals of the tutoring program. The analysis was executed under a qualitative methodology and the development of the system under an agile methodology.