虚假信息和回音室:虚假信息如何通过身份驱动的争议在社交媒体上传播

IF 5.1 3区 管理学 Q1 BUSINESS Journal of Public Policy & Marketing Pub Date : 2022-05-16 DOI:10.1177/07439156221103852
Carlos Diaz Ruiz, Tomas Nilsson
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引用次数: 15

摘要

本文调查了虚假信息如何在社交媒体上传播,作为嵌入身份驱动争议的对抗性叙述。根据经验,这篇文章报道了YouTube上的平坦地球回声室,一个有争议的团体认为地球是一个平面,而不是一个球体。通过分析他们如何编织他们的论点,这项研究表明,虚假信息通过基于身份的不满传播。随着怨恨的加剧,反反复复的争论变成了一种固化观点的认识形式。此外,这种观点抵制事实核查,因为它通过不满(悲情)和群体认同(精神)引发了身份认同工作的矛盾。这一概念贡献提出了一个两阶段的框架,来解释虚假信息是如何在社交媒体上传播的。第一阶段,“播种”,是恶意行为者通过伪装自己的合法性(例如,假新闻)战略性地插入欺骗。第二阶段,“呼应”,让参与者共同创造传播虚假信息的有争议的叙述。本文提出了虚假信息的定义:虚假信息是一种对抗性的运动,它将多种修辞策略和知识形式武器化,不仅包括谎言,还包括真理、半真半假的事实和充满价值的判断,以利用和放大身份驱动的争议。最后,本文对政策制定者在处理社交媒体上虚假信息的传播有启示。
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Disinformation and Echo Chambers: How Disinformation Circulates on Social Media Through Identity-Driven Controversies
This article investigates how disinformation circulates on social media as adversarial narratives embedded in identity-driven controversies. Empirically, the article reports on the flat Earth echo chamber on YouTube, a controversial group arguing that the earth is a plane, not a sphere. By analyzing how they weave their arguments, this study demonstrates that disinformation circulates through identity-based grievances. As grudges intensify, back-and-forth argumentation becomes a form of knowing that solidifies viewpoints. Moreover, the argument resists fact-checking because it stokes the contradictions of identity work through grievances (pathos) and group identification (ethos). The conceptual contribution proposes a two-phase framework for how disinformation circulates on social media. The first phase, “seeding,” is when malicious actors strategically insert deceptions by masquerading their legitimacy (e.g., fake news). The second phase, “echoing,” enlists participants to cocreate the contentious narratives that disseminate disinformation. A definition of disinformation is proposed: Disinformation is an adversarial campaign that weaponizes multiple rhetorical strategies and forms of knowing—including not only falsehoods but also truths, half-truths, and value-laden judgments—to exploit and amplify identity-driven controversies. Finally, the paper has implications for policy makers in handling the spread of disinformation on social media.
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来源期刊
CiteScore
10.20
自引率
15.40%
发文量
29
期刊介绍: Journal of Public Policy & Marketing welcomes manuscripts from diverse disciplines to offer a range of perspectives. We encourage submissions from individuals with varied backgrounds, such as marketing, communications, economics, consumer affairs, law, public policy, sociology, psychology, anthropology, or philosophy. The journal prioritizes well-documented, well-reasoned, balanced, and relevant manuscripts, regardless of the author's field of expertise.
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