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EXPRESS: Resourcing Hope: Refugee Agentive Consumption Acts in Protracted Displacement 快讯Resourcing Hope:长期流离失所中的难民代理消费行为
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-09-18 DOI: 10.1177/07439156241284632
Hounaida A. El Jurdi, Zeynep Baktir, Linda L. Price
The global refugee crisis presents a complex challenge, with millions experiencing protracted displacement in inhospitable conditions. This study examines the lived experiences of Syrian refugee women in Lebanon, focusing on how they resource hope and maintain well-being amid forced liquidity and uncertainty. Drawing on ethnographic interviews with 26 Syrian refugee women, we uncover the profound effects of changed consumer roles and the critical function of agentive anchoring acts of consumption in resourcing hope. Our findings reveal that refugees employ four types of anchoring acts—domesticity, spirituality, self-care, and socializing—to momentarily restore normalcy, affirm dignity, and enhance well-being. These acts serve as vessels for resourcing and mobilizing hope, allowing refugees to ‘live through’ their present circumstances while aspiring for a better future. We introduce the concept of hope as a social resource that can be collectively shared and mobilized, highlighting the dynamic interplay between hope and hopelessness in refugee experiences. This research contributes to understanding how marketing and service systems can improve refugee well-being in protracted displacement, offering insights for stakeholders to create conditions that foster rather than inhibit subjective well-being among vulnerable consumers experiencing protracted displacement and involuntary liquidity in global modernity to resource hope.
全球难民危机带来了复杂的挑战,数百万人在恶劣的条件下长期流离失所。本研究探讨了在黎巴嫩的叙利亚难民妇女的生活经历,重点关注她们如何在被迫流动和不确定性的情况下获取希望和维持福祉。通过对 26 名叙利亚难民妇女进行人种学访谈,我们揭示了消费者角色变化的深远影响,以及代理性锚定消费行为在重新获得希望方面的关键作用。我们的研究结果表明,难民采用了四种锚定行为--家务、精神生活、自我保健和社交--来暂时恢复正常、肯定尊严和提高幸福感。这些行为充当了为希望提供资源和调动希望的容器,使难民能够 "度过 "目前的困境,同时向往更美好的未来。我们提出了 "希望 "这一概念,认为它是一种可以集体分享和调动的社会资源,强调了难民经历中希望与绝望之间的动态相互作用。这项研究有助于理解营销和服务体系如何改善长期流离失所的难民的福祉,为利益相关者创造条件,促进而不是抑制在全球现代性中经历长期流离失所和非自愿流动的弱势消费者的主观福祉,从而为希望提供资源。
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引用次数: 0
EXPRESS: Cultivating Sustainable Return Migration to Lebanon: Supporting Young Migrants through Marketing Systems Amidst Ongoing Conflict 快讯培养可持续的回流黎巴嫩移民:在持续冲突中通过营销系统支持年轻移民
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-09-18 DOI: 10.1177/07439156241284576
Walid J. Abou-Khalil, Eliane Khalifé, Georges Aoun
Amidst Lebanon's enduring conflict and its consequences, young Lebanese are driven to seek stability and opportunities abroad, impacting the demographic balance among religious communities, which generates tensions and threatens the fragile peace prevailing in the country. This study delves into these migration dynamics, exploring how marketing systems can mitigate challenges and encourage emigrants to return to Lebanon. Semi-structured interviews with Lebanese migrants across five continents were conducted to ascertain primary motivations for emigration, obstacles to return, and factors encouraging repatriation. Findings reveal that while young Lebanese pursue better lives abroad, insecurity and persistent barriers hinder their return. By integrating marketing systems and adapting the "Transformative Refugee Service Experience Framework," this research proposes comprehensive public policy and managerial strategies tailored to Lebanon’s context. Key recommendations include targeted job placement programs, enhanced communication with the diaspora, and community-based educational reforms. By fostering a hospitable environment, Lebanon can support sustainable development, resilience, and well-being, encouraging the return of its young migrants. This study bridges theory and practice, offering actionable insights for policymakers and extending existing frameworks to other socio-political settings.
在黎巴嫩持续不断的冲突及其后果的影响下,黎巴嫩年轻人被迫到国外寻求稳定和机会,这影响了宗教团体之间的人口平衡,造成了紧张局势,并威胁到该国脆弱的和平。本研究深入探讨了这些移民动态,探讨了营销系统如何减轻挑战并鼓励移民返回黎巴嫩。研究人员对来自五大洲的黎巴嫩移民进行了半结构式访谈,以确定移居国外的主要动机、回国的障碍以及鼓励回国的因素。研究结果表明,虽然黎巴嫩年轻人在国外追求更好的生活,但不安全和持续存在的障碍阻碍了他们的回国。通过整合营销系统和调整 "变革性难民服务体验框架",本研究提出了适合黎巴嫩国情的综合公共政策和管理策略。主要建议包括有针对性的就业安置计划、加强与侨民的沟通以及基于社区的教育改革。通过营造好客的环境,黎巴嫩可以支持可持续发展、复原力和福祉,鼓励年轻移民回国。本研究在理论与实践之间架起了一座桥梁,为政策制定者提供了可行的见解,并将现有框架扩展到其他社会政治环境中。
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引用次数: 0
EXPRESS: Response Satisficing across Online Data Sources: Effects of Satisficing on Data Quality and Policy-Relevant Results EXPRESS:在线数据源的满意度回复:满意度对数据质量和政策相关结果的影响
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-07-31 DOI: 10.1177/07439156241268707
Christopher Berry, Scot Burton
The use of crowdsourced data has become extremely popular in marketing and public policy research. However, there are concerns about the validity of studies that source data from crowdsourcing platforms such as Amazon’s Mechanical Turk (MTurk). Using five different online sample sources, including multiple MTurk samples and professionally managed panels, we address issues related to online data quality and its effects on results for a policy-based 2 x 2 between subjects’ experiment. We show that survey response satisficing, as well as multitasking, is related to attention check performance measures beyond demographic differences, and there are substantial differences across the five different online data sources. We specifically identify segments of high and low response satisficers using a multiitem measure and show that there are critical differences in the policy-relevant results for the experiment for these segments of online respondents. Findings suggest implications for concerns about failures to replicate results in the policy and consumer well-being, business, and social science literatures. We offer some suggestions for attempting to reduce problematic effects of response satisficing and data quality that are shown to differ substantially across the sample sources examined.
在市场营销和公共政策研究中,众包数据的使用已变得极为流行。然而,从亚马逊的 Mechanical Turk (MTurk) 等众包平台获取数据的研究的有效性令人担忧。我们利用五个不同的在线样本来源(包括多个 MTurk 样本和专业管理的面板),解决了与在线数据质量有关的问题及其对基于政策的 2 x 2 主体间实验结果的影响。我们的研究表明,调查回复满意度以及多任务处理与注意力检查绩效指标的关系超出了人口统计学差异,而且这五种不同的在线数据源之间存在很大差异。我们使用多项目测量法具体确定了高满意度和低满意度的回答者群体,并表明这些群体的在线回答者在实验的政策相关结果方面存在重大差异。研究结果表明,在政策、消费者福利、商业和社会科学文献中,对结果复制失败的担忧是有意义的。我们还提出了一些建议,以试图减少答复满意度和数据质量的问题影响,这些影响在所研究的样本来源中存在很大差异。
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引用次数: 0
Social Impact at Scale: Reflections on the Recommendations of the TCR Impact Task Force 规模化的社会影响:对 TCR 影响力工作组建议的思考
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-05-10 DOI: 10.1177/07439156241247969
John G. Lynch
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引用次数: 0
Commentary on “Transitioning to New Paradigms for Societally Impactful Research: Recommendations from the TCR Impact Task Force and an Agenda” 关于 "向具有社会影响力的研究新范式过渡:TCR 影响力工作组的建议和议程" 评论
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-05-06 DOI: 10.1177/07439156241247967
Punam Anand Keller
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引用次数: 0
Personal Reflections on Conducting Societally Impactful Research 关于开展具有社会影响力研究的个人思考
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-04-27 DOI: 10.1177/07439156241247950
Pierre Chandon
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引用次数: 0
How to Be a Pro–Social Impact Scholar in Marketing 如何成为市场营销领域具有社会影响力的学者
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-04-27 DOI: 10.1177/07439156241247961
Christine Moorman
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引用次数: 0
EXPRESS: A Marketing Perspective on Maladaptive Consumption and Product Regulation 快讯:适应不良消费和产品监管的营销视角
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-04-16 DOI: 10.1177/07439156241250356
Ingrid Martin, David W. Stewart
While maladaptive consumption and its consequences are well known, the management and regulation of such consumption is fraught with numerous issues related to definition, locus of responsibility, and potential modes of intervention. The present paper provides a review of the conceptual, methodological, and policy issues surrounding maladaptive consumption. The paper suggests that marketing has an important and unique role in the design of products and regulation intended to address maladaptive consumption. Questions for future research and public policy are identified and discussed.
虽然适应不良型消费及其后果众所周知,但对这种消费的管理和规范却充满了与定义、责任定位和潜在干预模式有关的诸多问题。本文回顾了围绕适应不良消费的概念、方法和政策问题。本文认为,在设计旨在解决适应不良消费的产品和法规方面,市场营销具有重要而独特的作用。本文确定并讨论了未来研究和公共政策的问题。
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引用次数: 0
EXPRESS: Navigating Geopolitical Turmoil: Corporate Responses to the War in Ukraine and Its Impact on Consumer Mindset 快讯驾驭地缘政治动荡:企业应对乌克兰战争及其对消费者心态的影响
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-03-21 DOI: 10.1177/07439156241244738
Shankar Ganesan, Girish Mallapragada
Following Russia’s 2022 invasion of Ukraine, many companies withdrew from or altered their Russian operations. This research explores the impact of such corporate actions on three important consumer mindset metrics: net brand buzz, consideration set inclusion, and purchase intent. We also examine the moderating role of the firm’s environmental, social, and governance (ESG) reputation, the type of business (B2B vs. B2C), and the focal firm’s decisions relative to peers. We test our propositions using a unique dataset that combines a firm’s decision related to its Russian operations, consumer mindset metrics, and ESG performance after controlling for firm-level factors. Our findings indicate that decisions such as withdrawal from or suspension of activities in Russia are positively related to consumer mindset metrics. Moreover, this effect is accentuated for firms with a strong prior ESG reputation such that they experience a greater level of net brand buzz, brand consideration set inclusion, and purchase intent following the decision compared to the period before such decisions. Our study contributes to understanding the relationship between such corporate actions and consumer mindset metrics in a novel geopolitical context, providing valuable insights for managerial decision-making and public policy.
2022 年俄罗斯入侵乌克兰后,许多公司撤出或改变了在俄罗斯的业务。本研究探讨了此类企业行为对三个重要的消费者心态指标的影响:品牌净影响力、考虑集包容性和购买意向。我们还研究了企业的环境、社会和治理(ESG)声誉、业务类型(B2B 与 B2C)以及焦点企业相对于同行的决策的调节作用。我们使用一个独特的数据集来检验我们的命题,该数据集在控制了公司层面的因素后,将公司与俄罗斯业务、消费者心态指标和 ESG 表现相关的决策结合在一起。我们的研究结果表明,退出或暂停俄罗斯业务等决策与消费者心态指标呈正相关。此外,对于之前在环境、社会和公司治理方面声誉卓著的企业来说,这种影响会更加明显,因为与决策前相比,这些企业在决策后会经历更高水平的品牌净声誉、品牌考虑集收录和购买意向。我们的研究有助于在新颖的地缘政治背景下理解此类企业行为与消费者心态指标之间的关系,为管理决策和公共政策提供有价值的见解。
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引用次数: 0
EXPRESS: Breaking Climate Change Polarization 快讯打破气候变化两极分化
IF 7.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-03-21 DOI: 10.1177/07439156241244737
Aylin Cakanlar
Climate change has become an increasingly polarizing issue in the United States and across the globe, a divide reflected in the sustainable behaviors of liberals and conservatives. Previous studies have investigated the psychological underpinnings of this polarization in the sustainability domain; however, findings have been fragmented across disciplines. The current work aims to integrate and synthesize academic research at the intersection of political ideology and sustainable behavior to propose a framework that explains polarized responses to climate change. This framework, represented by the acronym BREAK, suggests that several key factors can shed light on the underlying causes of the division regarding climate change. These factors include Balance, Reactance, Essence of the problem, Adherence to ingroup norms, and Knowledge. The author also employs this framework to propose strategies for reducing climate change polarization and outline potential avenues for future research. Overall, this review can help policymakers, practitioners, and academics in their endeavors to increase sustainable behavior across the political spectrum.
在美国和全球范围内,气候变化已成为一个日益两极分化的问题,自由派和保守派的可持续行为反映了这一分歧。以往的研究已经对可持续发展领域这种两极分化的心理基础进行了调查;然而,不同学科的研究结果并不统一。目前的工作旨在整合和综合政治意识形态与可持续行为交叉领域的学术研究,提出一个框架来解释对气候变化的两极化反应。该框架以首字母缩写 BREAK 为代表,认为有几个关键因素可以揭示造成气候变化分歧的根本原因。这些因素包括平衡(Balance)、反应(Reactance)、问题的本质(Essence of the problem)、对群体内规范的遵守(Adherence to ingroup norms)和知识(Knowledge)。作者还利用这一框架提出了减少气候变化两极分化的策略,并概述了未来研究的潜在途径。总之,这篇综述可以帮助政策制定者、实践者和学术界努力在政治领域内提高可持续行为。
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Journal of Public Policy & Marketing
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