影响者评论对顾客购买意愿的影响:TAM的延伸

Ruhi Sethi, D. Kapoor
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引用次数: 2

摘要

目前,网络是一些客户产品的基本信息来源,这在很大程度上是由于依赖博客的客户评论的中断。本研究的目的是探讨影响顾客对博客态度的因素;考察感知有用性和感知信任对博客态度和购买意愿的影响;了解声誉、赞助披露和品牌意识对感知有用性和感知信任的影响;并分析客户对博客的态度与购买意愿之间的关系。基于技术接受理论,提出了一个技术接受模型。以330名大学生为调查对象进行实证研究。数据检查与结构方程建模技术使用智能PLS 2.0。目前调查的发现对广告商和协会有显著的影响。
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Influencer Review Effect on Customer Purchase Intention: An Extension of TAM
Presently, the web is the fundamental product information source for some customer goods, for the most part on account of the irruption of customer reviews dependent on blogging. The purpose of this study is to explore the factors affecting customer attitude toward blogs; to examine the influence of perceived usefulness and perceived trust on customer attitude toward blogs and purchase intention; to understand the impact of reputation, sponsorship disclosure, and brand awareness on perceived usefulness and perceived trust; and to analyze the relationship between customer attitude toward blogs and purchase intention. Based on technology acceptance theory, a model was proposed in this paper. A survey including 330 college students as participants were analyzed in the empirical study. Data are examined with structural equation modelling technique using Smart PLS 2.0. Discoveries of the present investigation have noteworthy ramifications for advertisers and associations.
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